Alarm & Preventative Maintenance Technician - Kent, WA

Cook Solutions Group; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established service provider is hiring an Alarm & Preventative Maintenance Technician in Kent, WA. The role involves performing maintenance on security products, customer interaction, and fieldwork. The ideal candidate has a high school diploma or GED, at least a year of electronics experience, and excellent communication skills. Benefits include comprehensive health coverage, 401(k) matching, and paid time off.

Benefits

Comprehensive health insurance

401(k) retirement match

Quarterly bonus program

Qualifications

• 1+ years of electronics experience or equivalent combination of education and experience.
• Valid driver's license and clean driving record required.
• Ability to lift and/or move up to 100 pounds is necessary.

Responsibilities

• Perform preventative maintenance on electronic and physical security products.
• Conduct service calls and site surveys.
• Complete required paperwork in a timely manner.

Skills

Customer service

Time management

Communication

Electronics knowledge

Education

High School Diploma or GED equivalent

Tools

Alarm systems

CCTV systems

Job description

Overview

Alarm & Preventative Maintenance Technician - Kent, WA

Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Preventative Maintenance Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. Responsibilities include, but are not limited to, performing preventative maintenance on our products. Conducts service calls, site surveys, performing installation startup, system commissioning, and customer training by performing the following duties.

Location: Kent & Tacoma, WA Areas

Pay: $20-$24 hour DOE

What you’ll do

1. Performs preventative maintenance on electronic and physical security products.
2. Installs and pulls wire as per specifications.
3. Installs and wires electronic equipment used in systems.
4. Accounts for all installation tools/equipment and all job parts/inventory.
5. Tests all installed/serviced equipment to ensure proper performance and compliance with customers’ requirements.
6. Communicates important project status information to management as necessary (installation or service).
7. Communicates with customers on job status or completion (installation or service).
8. Conducts site surveys upon request of management.
9. Completes and turns in all required paperwork in a timely manner according to established procedures and deadlines, i.e., timesheets, expense reports, change orders, equipment transfers, etc.
10. Expected to travel for up to a week at a time when necessary.
11. Maintains and controls assigned truck stock inventory in an organized manner.
12. Maintains control, and safeguards, all company or customer property or information of which employee has been entrusted.
13. Follows Purchasing procedures using database system and supervisor approval to account for products needed.
14. Maintains and controls assigned truck stock inventory in an organized manner. Reports stock items during company inventory audits.
15. Keeps assigned vehicle clean inside and out.
16. Coordinates and ensures vehicle is maintained according to established standards.
17. Maintains clean driving record and operates company vehicles using safe driving practices.
18. Responsible for training less experienced employees and trainees on company procedures, systems, and installation/service techniques.
19. Ensures all work is performed to company quality standards and practices.
20. Performs other related duties as assigned.
21. Works in compliance with Federal/State laws regarding safety of self and others always.

What you bring

• High School Diploma or GED equivalent required.
• 1+ years of electronics experience; or equivalent combination of education and experience.
• Valid driver's license and clean driving record.
• Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, & under-counter teller equipment is preferred but not required.
• Knowledge of Bosch, DMP, March DVR, 3VR, and/or Lenel Access control product lines preferred but not required.
• Customer service experience is a plus.
• Ability to travel up to a week if necessary.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds and regularly lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!

Why work at Cook Solutions Group?

We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day waiting period who work a minimum of 30 hours per week.

Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.