Aladdin Client Experience – Client Success Specialist , Associate

BlackRock Investments; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

A renowned luxury gastronomy brand is seeking passionate Sales Associates for new boutiques opening in Notting Hill, London. You will provide exceptional customer service, maintain store presentation, and support the sales team. Ideal candidates have a minimum of one year in retail, a love for fine food, and strong interpersonal skills. Both full-time and part-time positions available with opportunities for career growth.

Benefits

Quarterly performance-based bonuses

Career development opportunities

Dynamic and international team atmosphere

Qualifications

• At least 1 year of experience in luxury retail or gastronomy.
• Fluent in English; additional languages are a plus.
• Reliable, well-organized, and enthusiastic.

Responsibilities

• Provide personalized shopping experience for clients.
• Contribute to sales targets and build long-term relationships.
• Maintain high standards of presentation and luxury.

Skills

Customer service excellence

Interpersonal skills

Passion for fine food

Team spirit

Attention to detail

Education

Certificate of Higher Education

Job description

Overview

Maison Pierre Marcolini is a Belgian luxury gastronomy house, internationally renowned for the creation, production, and distribution of premium chocolates, pastries, confectionery, and ice cream. With a strong brand identity and artisanal excellence, we are proud leaders in the world of haute chocolaterie.

As part of our continued global expansion, we are opening two new boutiques in London, located in Notting Hill and Regent Street, and are looking for passionate, ambitious Sales Associates to join our growing team.

Key Responsibilities

• Welcome and assist clients, providing a warm, personalized, and memorable shopping experience.
• Contribute to sales targets and develop strong, long-term relationships with a discerning clientele.
• Ensure the boutique maintains Pierre Marcolini’s high standards of presentation and luxury.
• Support in restocking, visual merchandising, and displaying products with care and creativity.
• Efficiently handle orders, deliveries, and inventory management.
• Maintain a clean, organized, and safe boutique environment.

Profile & Requirements

• Minimum 1 year of experience in a similar role (luxury retail or gastronomy experience preferred).
• Passion for chocolate, fine food, and client service.
• Strong interpersonal skills and a customer-centric mindset.
• Energetic, enthusiastic, and team-spirited.
• Well-organized, reliable, and detail-oriented.
• Fluent in English; additional languages are a plus.

Our Offer

• Start Date: From October 2025.
• Work Locations: New boutiques opening in Notting Hill, London.
• Contract: Full-time or part-time positions available; flexibility required, including weekends.
• Hours: Approx. 30–40 hours per week depending on contract type.
• Environment: A dynamic, supportive, and international team atmosphere.
• Compensation: Quarterly performance-based bonuses.
• Growth: Career development opportunities within our expanding company.

Ready to share your passion and elevate the Pierre Marcolini experience in London?

Send your CV to: [e-mail]

Job Types: Full-time, Part-time

Expected hours: 40 per week

Education:

• Certificate of Higher Education (preferred)