Airside - Sales Assistant

WHSmith Travel; Callerton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Salary

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith airport stores are seeking a Sales Assistant to deliver a high level of customer service to travellers and maintain a welcoming shopping environment.

You will stock shelves, keep displays neat, assist customers in finding items, and work as part of a supportive team with flexible start times and days as required.

Qualifications

• Passion for delivering an exceptional customer experience.
• Confident in communicating within the team.
• Flexible with regards to start times and days of work.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

Airport Requirements:

• 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps


• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful


• Photographic ID i.e. passport or UK Driving Licence


• Must be fully flexible with regards to start times and days of work.

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.


• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.


• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.


• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.


• Confident in communicating within the team.


• Motivated to achieve fantastic results and standards.


• Adaptable to meet company requirements and goals.

How we reward our teams:

• salary


• pension scheme


• cycle to work scheme


• paid annual leave


• employee discounts


• range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.


• Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.