Airside Ramp Agent T4 - FULL TIME - Heathrow Airport

Swissport; Greater London; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance

Wellness initiatives

Onsite parking

Retirement plan

Career advancement

Job summary

Swissport at Heathrow Airport (Terminal 4) is seeking a Ramp Agent to join our ground operations. You will help load/unload baggage and cargo, marshal aircraft and operate ground service equipment as part of a safety‑conscious team.

The role requires flexibility to work shifts including weekends and holidays; strong teamwork and communication are essential. A full UK manual driving license and the ability to pass a background check are required.

Qualifications

• Ability to work in a fast-paced and physically demanding environment.
• Excellent communication and teamwork skills.
• Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
• Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check.

Responsibilities

• Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to and from gates, ensuring safe and precise positioning.
• Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
• Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
• Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
• Provide exceptional customer service to passengers and airline partners.
• Ensure deployment of the environmental processes and procedures. QHSE Manual

Skills

Physical stamina

Teamwork

Communication

Flexibility

UK manual driving license

Job description

Job Title: Ramp Agent

Company: Swissport

Location: Heathrow Airport - Terminal 4

Contract Type: Full Time

Hours: 37.5 hours per week, between Monday - Sunday (shift work) 6 on 3 off roster pattern

Salary: £14.13 per hour

About the Company

Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

About the Role

In this role, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.

Key Responsibilities

• Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
• Marshal aircraft to and from gates, ensuring safe and precise positioning.
• Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
• Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
• Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
• Provide exceptional customer service to passengers and airline partners.
• Ensure deployment of the environmental processes and procedures. QHSE Manual

Qualifications

• Previous experience in a similar role is preferred but not required.
• Ability to work in a fast-paced and physically demanding environment.
• Excellent communication and teamwork skills.
• Flexibility to work a variety of shifts, including weekends, evenings, and holidays.
• Must possess a valid FULL UK MANUAL driver's license and be able to pass a background check

Benefits

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.

Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.