Airport Ramp Agent

WFS; New York; On-site; GBP 21,000 - 28,000; Full time

Job summary

A global ground services company in the United Kingdom is seeking a Ramp Agent. In this role, you will be responsible for loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. The ideal candidate should possess a high school diploma, strong communication skills, and the ability to handle heavy baggage. Flexible shifts including weekends and holidays are required. Opportunity for growth within the company is available.

Benefits

Access to DailyPay app

Travel discounts

Pet insurance

Wellness programs

401k program

Internal mobility opportunities

Qualifications

• Valid Driver's license, must be maintained throughout employment in this role.
• Ability to pass background checks and comply with airport security regulations.
• Fluently read, write, and speak the English language.

Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload cargo/baggage on and off aircraft.
• Safely drive and operate ground support equipment.

Skills

Strong communication skills

Attention to detail

Basic mechanical aptitude

Ability to lift and handle heavy baggage

Flexibility to work varied shifts

Education

High school diploma or GED equivalent

Tools

Ground support equipment

Two-way radios

Job description

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Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload cargo/baggage on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders, tugs, and baggage carts to pick-up and deliver cargo/bags between the terminal, warehouse and aircraft.
• Sort and load baggage.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.
• High school diploma or GED equivalent
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
• Valid Driver's license, must be maintained throughout employment in this role
• Strong communication skills for coordinating with team members and flight crews
• Flexibility to work varied shifts, including weekends, holidays, and nights
• Basic mechanical aptitude for operating ground support equipment
• Ability to pass background checks and comply with airport security regulations
• Attention to detail and a commitment to safety protocols
• Fluently read, write, and speak the Engish language

This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

Preferred Skills

• Previous experience in aviation or ground handling operations
• Familiarity with aircraft types and airport layout
• Knowledge of safety regulations and protocols in the airport environment
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
• Strong problem-solving skills and the ability to remain calm under pressure
• Excellent teamwork and interpersonal skills for effective communication with colleagues
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic computer skills for completing paperwork and using scheduling systems
• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

• Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
• Frequent standing, walking, and moving throughout the airport terminal or warehouse
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
• Manual dexterity required for handling documents, operating computers, and using two-way radios
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.