Airport Operations Duty Manager (4 on/4 off)

DHL Supply Chain; Horley; On-site; Confidential; Full time

Benefits offered by this job

GP service

Discounts

Pension scheme

Employee support

Job summary

DHL Supply Chain at Gatwick Airport seeks a Duty Manager to oversee day-to-day operations, driving safety, performance and staff engagement.

You will lead a large team in a fast-paced aviation contract, conduct appraisals, manage performance, and ensure on-time performance against customer targets while upholding safety and company policies.

Ideal candidates will have strong leadership, knowledge of ground handling, and flexibility to work 6am-6pm or 6pm-6am shifts on a 4-on-4-off pattern.

Qualifications

• Experience managing large teams within a logistics or aviation environment.
• Strong leadership and people-management abilities.
• Knowledge of safety and compliance in operations.

Responsibilities

• Oversee day-to-day operations ensuring policy compliance.
• Develop processes to maximise colleague utilisation and reduce turnover.
• Conduct performance appraisals and development discussions.
• Coordinate shift handovers and team communications.
• Ensure on-time performance against customer targets.

Skills

Management

Leadership

Ground handling

People skills

Performance targets

Job description

DHL Supply Chain at Gatwick Airport seeks a Duty Manager to oversee day-to-day operations, driving safety, performance and staff engagement.

You will lead a large team in a fast-paced aviation contract, conduct appraisals, manage performance, and ensure on-time performance against customer targets while upholding safety and company policies.

Ideal candidates will have strong leadership, knowledge of ground handling, and flexibility to work 6am-6pm or 6pm-6am shifts on a 4-on-4-off pattern.