Airport Nights - Sales Assistant

Funky Pigeon; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Sales Assistant to join their dynamic team at Manchester Airport. In this full-time role, you will deliver exceptional customer service while ensuring the store remains inviting and well-stocked. Your adaptability and teamwork will contribute to achieving high standards and creating memorable experiences for customers. The company values inclusivity and offers a supportive environment where employees can thrive. Join us in making every journey better and enjoy a rewarding career with great benefits.

Benefits

Pension Scheme

Paid Annual Leave

Employee Discounts

Free Car Parking

First 4 Weeks Free Travel

Qualifications

• Exceptional customer service skills are essential.
• Ability to communicate confidently within a team.

Responsibilities

• Deliver exceptional customer service to all customers.
• Ensure stock replenishment and maintain store tidiness.
• Support colleagues and meet high display standards.

Skills

Customer Service

Communication

Teamwork

Adaptability

Education

5 years continuous references

Photographic ID

Job description

Nights Assistant - WHSmith - Manchester Airport T1

Salary - £12.25 per hour PLUS £1.50 per hour between midnight & 5am

Contract Type - Full Time, Permanent

Hours per week - 39 hours

Shift Time - 19:30-07:00

Days - 4 on 4 off rolling pattern

FREE CAR PARKING or FIRST 4 WEEKS FREE TRAVEL USING BUS OR METROLINK

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
• Photographic ID i.e. passport or UK Driving Licence

What being a Sales Assistant is all about:

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see:

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams:

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us:

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.