Airport Manager Gatwick Airport (OTE £20,000)

Europcar; Horley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading car rental company is seeking an Airport Manager for its Gatwick location. You will oversee the operational team, manage performance towards KPIs, and ensure outstanding customer service. Candidates must have a clean driving license and relevant managerial experience. Competitive salary and benefits are offered.

Benefits

Competitive Basic Salary

Fully electric company car

Starting 6 weeks holiday

Free on-site car parking

Pension and life insurance

Discounted car hire rates

Cycle2Work

Free annual eye tests

Qualifications

• A full, valid, clean driving license with a minimum of 4 years driving experience.
• Ability to oversee and manage the performance of an operational team.
• Understanding of KPI and target achievement in a rental and sales environment.

Responsibilities

• Manage daily performance of the operational team.
• Achieve all branch KPIs set by the company.
• Ensure safety and security of staff and vehicles.

Skills

Driving license

Team management

Customer experience management

KPI achievement

Job description

Job Description

Europcar is looking for an Airport Manager at our Gatwick location.

What we can offer you:

• Competitive Basic Salary
• Provision of a fully electric company car with on-site charging (subject to availability)
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Free on-site car parking
• Pension and life insurance scheme
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts
• Discounted hotel rates through the Accor Group after 12 months service
• Cycle2Work
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

What we are looking for:

• A full, valid, clean driving license, with a minimum of 4 years driving experience
• Ability to oversee and manage the performance of an operational team within the location on their shift pattern
• Work closely with other Managers to meet Customer Experience, Costs, and Incremental Sales goals
• Achieve all branch KPIs set by the company
• Play a leading role in the recruitment and selection processes for the team
• Manage staff performance through documented reviews and corrective actions
• Develop staff to deliver high customer service levels and ensure a continuous succession plan
• Support the company's culture of 'Continuous Improvement' through daily communication, coaching, and feedback
• Ensure all administration is completed accurately according to operating procedures
• Ensure the safety and security of staff, onsite contractors, and vehicles

It is essential to understand the challenges of the rental and sales sector, reaching KPIs and targets, and delivering work to the highest standards.