Airport Flow Controller

The Manchester Airports Group; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading airport operator in Manchester seeks an Airport Flow Lead to monitor real-time airport performance and liaise with operational leads. The role requires strong data interpretation skills, the ability to work under pressure, and effective stakeholder engagement. Benefits include a generous pension plan, 24 days holiday, flexible start times, and more.

Benefits

Flexible company pension plan

24 days holiday plus bank holidays

Free parking

Subsidised public transport

Company discounts

2 volunteering days per year

Free Virtual GP service

Care Concierge service

Qualifications

• Able to effectively review and interpret information and data.
• Strong communication skills to articulate information clearly.
• Confident building relationships with stakeholders.

Responsibilities

• Monitor airport performance in real time and liaise with operational leads.
• Ensure operations remain on plan and stable.
• Deliver a safe, efficient, and compliant airport environment.

Skills

Data interpretation

Strong communication

Ability to work under pressure

Stakeholder engagement

Job description

The roleAs an Airport Flow Lead you will monitor airport performance in real time and liaise with airport operational leads, ensuring that operations remain on plan and stable. Reporting to the Airport Duty Manager, you will work with the operations team to deliver a safe, efficient, and compliant airport environment. Responsibilities will include administrative support tasks and communication updates, along with interpreting data to highlight risks and ensure they are escalated and resolved appropriately. You will also be responsible for ensuring any incidents are communicated and addressed appropriately.What will make you successful in the role?We are looking for someone who is able to effectively review and interpret information and data and identify any trends, with strong communication skills and the ability to articulate information clearly and concisely. It is essential you are able to work well under pressure in a fast-paced operation using a variety of computer systems, whilst being a champion for continuous improvement within the airport. You'll also need to be confident building relationships and engaging with a wide variety of internal and external stakeholders.Equal Opportunities & Reasonable AdjustmentsAt MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.You can contact the team by emailing [e-mail] Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

• Permanent position
• 42 hours per week
• 12 hour shifts (mixture of days and nights)
Why MAG?Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including:
• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• 24 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free Virtual GP service, available 24 hours a day, 7 days a week
• Care Concierge service