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AIRPORT CO-ORDINATOR CLINIQUE HEATHROW AIRPORT

The Estée Lauder Companies Inc.

Hounslow

On-site

GBP 40,000 - 66,000

Full time

4 days ago
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Job summary

A leading company in prestige beauty is seeking an Airport Co-ordinator at Heathrow Airport. This role will focus on managing and developing a team of Sales Associates, ensuring high levels of customer satisfaction and sales performance. Ideal candidates are dynamic leaders with retail experience who are ready to drive results and cultivate a successful team.

Qualifications

  • Strong interpersonal skills to win people over.
  • Ability to meet objectives and standards.
  • Experience in customer relationship management.

Responsibilities

  • Lead, coach and develop a team of Sales Associates.
  • Create and execute a business plan to recruit and retain customers.
  • Handle customer service situations with diplomacy.

Skills

Effective verbal and written communication skills
Customer service skills
Leadership
Attention to detail
Proactive approach

Education

Experience in retail sales
Team leadership experience
Experience in strategic planning

Tools

Microsoft Excel

Job description

AIRPORT CO-ORDINATOR CLINIQUE HEATHROW AIRPORT

Join to apply for the AIRPORT CO-ORDINATOR CLINIQUE HEATHROW AIRPORT role at The Estée Lauder Companies Inc.

AIRPORT CO-ORDINATOR CLINIQUE HEATHROW AIRPORT

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Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Description

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

⁃ Effective verbal and written communication skills. Excellent interpersonal skills

⁃ Quality customer service skills. Skilled at winning people over

⁃ Results oriented, with high drive to meet objectives and standards

⁃ Pursue goals beyond what is required or expected of them

⁃ Senses Others' Development Needs And Bolsters Their Abilities

⁃ Anticipates, recognizes, and meets customers' needs

⁃ Handles difficult and tense customer service situations with diplomacy and tact

⁃ Guides the performance of others while holding them accountable

⁃ Cultivate and maintain extensive informal networks

⁃ Models team qualities like respect, helpfulness, and cooperation

⁃ High attention to detail and organisational skills

⁃ The ability to work autonomously and contribute to the team

⁃ Proactive and positive approach to work and tasks

⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge

⁃ Retail sales experience.

⁃ Teamleadership

⁃ degree of experience dependent on business/Store size.

⁃ Experience in strategic planning and execution

⁃ Ability to develop financial plans and manage resources

⁃ Working knowledge of a computerised system including email, Microsoft Excel

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Personal Care Product Manufacturing

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