Aircraft Appearance Supervisor

ABM UK; Horley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Supervisor to manage cleaning operations at Gatwick Airport. The role involves ensuring quality cleaning standards, managing teams, and liaising with stakeholders. Candidates should have supervisory experience and strong communication skills. This position offers flexible working hours and various employee benefits, including health support and discounts.

Benefits

24/7 GP access

Mental health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Employee perks app

Qualifications

• Previous supervisory / management experience required.
• Good inter-personal and communication skills needed.
• Ability to use own initiative and prioritize tasks.

Responsibilities

• Manage cleaning teams and ensure SLAs are met.
• Liaise with stakeholders and manage stock.
• Ensure quality standards of cleaning are maintained.

Skills

Supervisory experience

Inter-personal skills

Communication skills

Ability to prioritize tasks

Teamwork

Job description

Overview

LOCATION: Gatwick Airport

HOURS: 4 on/4 off, 40 hours per week

RATE OF PAY: £15.29 per hour

If you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at [e-mail]. We're here to help!

The purpose of the Supervisor is to ensure quality of cleaning standards are met within the time frame set. The ideal candidate will have experience of cleaning. The responsibility of the cleaning and ensuring service level agreements are met is the responsibility of Supervisors.

Responsibilities

• Proactive management of cleaning teams on an individual and group basis, ensuring that all SLA’s are met
• Liaising with both internal and external stakeholders/clients
• Responsible for stock management and stock takes
• Ensure that the team maintains quality standards of cleaning
• Set an example and deliver legendary service
• Efficiently plan and allocate tasks to team members
• Monitor the team to ensure all members are working to agreed standards
• Responsible for signing in and out equipment
• Complete final walkthrough with the teams
• Responsible for ensuring absence management processes are effectively managed for cleaners, with those absent effectively reported to Managers
• Ensure that the employees perform their jobs effectively. Ensure good management practices including effective appraisals and assessment are applied in order to achieve optimum staff performance, timekeeping, development and retention
• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)

Required Skills and Experience

• Previous supervisory / management experience
• Good inter-personal and communication skills
• Ability to use own initiative to identify and prioritise tasks
• Ability to work alone and as part of a team
• Approachable and courteous manner
• An understanding of the need for confidentiality and discretion in an active corporate building
• Hold a full UK driving licence

Benefits

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Resources on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.