Air Traffic Data Engineer

ZipRecruiter; Cramlington; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading technology service provider in aviation seeks an Air Traffic Data Engineer. This permanent role involves installing, implementing, and supporting their software at client sites. Ideal candidates should have technical background, willingness to travel, and strong communication skills.

Benefits

20 days leave + 8 Bank holidays

Christmas Eve bonus holiday

Pension contribution scheme

Fully expensed international travel

Training and self-development

Qualifications

• Full UK driving licence required.
• Wide knowledge of all data systems needed.
• Willingness to travel locally and overseas.

Responsibilities

• Install, implement and support rollouts of the company's software.
• Provide customer support as per warranty contracts.
• Deliver customer training as required.

Skills

Technical acumen

Clear communication

Diagnostic abilities

Ability to work as part of a team

Ability to work remotely

Tools

Windows Server

Windows Desktop/Workstation

Windows SQL Server

CRM systems

Job description

Job Description

Westray Recruitment Group is seeking to recruit to an Air Traffic Data Engineer to work for our client in the Cramlington area.

WHAT IS IN IT FOR YOU?

Permanent position from day one

Salary £30k circa

Monday to Friday working hours, 8.30pm-5pm Mon – Thurs with a 1pm finish on a Friday!

35 hour working weeks!

Fully expensed international travel to amazing locations visiting clients.

20 days leave + 8 Bank holidays + Christmas Eve bonus holiday - holidays increase 1 per year of service.

Pension contribution scheme

Terrific working culture within the business

The best in training, upskilling and self-development

Upwardly mobile business encountering consistent growth

Market leading personal growth trajectories available

Full autonomy to shape the business structure and growth plans

A clear voice within the business

THE BUSINESS

Our client based in Cramlington specialises within the aviation & technology sector. An incredible opportunity has opened up for an ambitious and driven individual who is keen to learn and develop. This role will involve installing, implementing and supporting the roll out of the company’s software at client’s sites and offering technical support.

The ideal candidate will have a technical background in a similar role. This role will allow you to travel around the world visiting clients in amazing locations. This role offers the opportunity to learn and develop within a niche sector. A software engineering background would be desirable; however, the need for clear communication; technical acumen and eager to contribute to a dynamic team in the Aviation and related technology sectors is key to this role. This role will report into the Operations Manager.

THE ROLE

• Procure, Build, Install, and Test of business products
• Prepare and produce project documentation using business project methodology and QA procedures
• Prepare and conduct acceptance testing where required to obtain milestones and sign off
• Perform Installation and commissioning at customers sites as required
• Delivery of projects within planned timescales and within allocated budget
• Deliver customer training as required
• Produce progress reports as required by the Operations Manager
• Ensure the Operations Manager is updated with any changes to proposed project plan
• To act as a role model and set a positive example for more junior engineers
• Provide customer support as per Warranty and Maintenance contract Terms and Conditions
• Record on CRM all support and service activities
• Perform Case analysis and resolution
• Progress any Case which results in an IR for development through the Software team
• Liaise with customer engineers and management with a degree of sensitivity where situations become political or sensitive
• Provision of sales support and project costing information for procurement
• Advise at the bid stage on proposed solution with a view to implementation and commissioning
• To maintain professional relationships with Copperchase customers and develop
• To mentor where required more junior engineers
• Attend project meetings as required
• Be the main point of contact for the customer when Project in implementation phase
• Provide support where required to the engineering and developer teams
• Produce all project documentation as required by QA Project procedures and Operations Manager

THE PERSON

• You will have a full UK driving licence
• Working knowledge of current Windows Server Operating Systems
• Working knowledge of current Windows Desktop/Workstation Operating Systems
• Working knowledge of current Windows SQL Server
• Wide Knowledge of all Data systems
• Good telephone manner with diagnostic abilities for support
• Ability to work as part of a team or alone as required
• Ability to work remotely from the rest of the team using MS Teams
• Smart appearance able to communicate well at different customer management levels
• Willingness to travel locally and overseas
• Ability to protect and maintain the integrity of the business in the workplace

TO APPLY

Please apply for this position and your CV will go direct to Harry Mann at Westray Recruitment Group