Air Source Heat Pump Service and Repair Engineer

Aira; Cambridge; On-site; GBP 44,000 - 48,000; Full time

Benefits offered by this job

Salary £46,350

25 days annual leave + bank holidays

Health cash plan

Reward Gateway discounts

Life insurance

Pension

Referral scheme

Aira Academy access

Branded company van & fuel card

Tools, uniform & equipment provided

Company phone

Job summary

Aira is seeking experienced central heating service and repair engineers to join our UK-wide team. You will perform routine service, maintenance and repairs on Air Source Heat Pumps, unvented cylinders and other components, while delivering top‑notch customer service.

Qualified engineers with NVQ Level 2 plumbing, WRAS, unvented water qualifications, and gas qualifications are encouraged to apply. Aira offers a branded van, tools, pension and development opportunities via the Aira Academy.

Qualifications

• NVQ Level 2 plumbing and gas/renewables experience are essential.
• WRAS and Unvented hot water qualifications required.
• Gas qualifications and fault-finding experience across heating systems are needed.

Responsibilities

• Carry out routine service and maintenance visits for Air Source Heat Pumps, unvented hot water cylinders, and other system components.
• Perform scheduled and reactive repairs for Air Source Heat Pumps and unvented cylinders.
• Identify faults and repair/replace system components including cylinders, radiators, pumps, manifolds and valves.
• Deliver excellent customer service and help customers maximise their Clean Energy heating system.

Skills

Central heating fault finding

Gas/Renewables experience

Hot water cylinders install

Radiators install

Education

NVQ level 2 plumbing

WRAS qualifications

Unvented hot water qualifications (Part G)

Gas qualifications

NVQ Level 3 plumbing

Level 3 heat pump design

F-Gas Category 1

Job description

Upgrade Your Career With Aira

Are you looking for a career, rather than a job? Are you looking for a place where you can take pride in your work, maintaining the latest heating technology for homeowners across the UK?

We're looking for experienced central heating service and repair engineers to join our team. You will be carrying out scheduled and reactive maintenance for Aira customers as part of our UK-wide network of Technicians. With the Aira Air Source Heat Pumps, manufactured in Europe and an international network of Aira Academies, you will get world-class product and technical training. If you're a central heating service and repair engineer, with a passion for problem solving then this might be the perfect role. Air Source Heat Pump experience is not necessary.

What You Will Be Doing

• Routine service and maintenance visits for Air Source Heat Pumps, Unvented hot water cylinders, and other system components.
• Scheduled and reactive repairs for Air Source Heat Pumps and Unvented hot water cylinders.
• Fault-finding, repair, and replacement of system components including Unvented hot water cylinders, radiators, pumps, manifolds, buffer vessels, zone valves, and programmers.
• Delivering excellent customer service, and helping Aira customers get the most out of their Clean Energy heating system.

What You'll Need To Have

• NVQ level 2 plumbing (or equivalent)
• WRAS qualifications
• Unvented hot water qualifications (Part G)
• Gas qualifications
• Experience in central heating fault finding, service and repair (Gas or Renewables)
• Experience installing hot water cylinders and radiators

Any of the following would be good;

• NVQ Level 3 plumbing (or equivalent)
• Level 3 heat pump system design
• F-Gas Category 1

What We Offer

• Salary of £46,350
• 25 days Annual Leave + Bank Holidays
• Health Cash Plan
• Reward Gateway (shopping discount)
• Life insurance
• Pension
• Referral Scheme
• Aira Academy Access for Personal Professional Development
• Branded Company Van and Fuel Card
• All tools, uniform, and equipment provided
• Company Phone

At Aira, We're not just champions of next-generation energy, we're champions in Diversity and Inclusion too. We believe that a diverse workforce sparks innovation and creativity and enables us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We will never accept any form of discrimination and believe that together, we can drive a new era for our people and planet.