Air (&Sea) Freight Export Operator

Hexagon Recruitment; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics recruitment agency in Liverpool is seeking an Air Freight Export Operator to manage and coordinate air freight export shipments. The ideal candidate will have experience in air freight operations, customs documentation skills, and strong communication abilities. Responsibilities include managing shipments, maintaining records, and ensuring compliance with regulations.

Qualifications

• Previous experience in air freight operations is essential.
• Knowledge of export processes and customs documentation.
• Strong communication skills and ability to manage time effectively.

Responsibilities

• Manage air freight export shipments and prepare documentation.
• Ensure compliance with customs regulations.
• Provide updates to customers and resolve shipment issues.

Skills

Air freight operations

Customs documentation

Customer service

Organizational skills

Problem solving

Job description

Overview

Hexagon Recruitment are seeking an Air Freight Export (&Sea) Operator for their well established forwarding company based in Liverpool City Centre

Responsibilities

• Shipment Coordination: Plan and manage air freight export shipments according to customer needs, including booking shipments and preparing necessary documentation like Airway Bills and Shippers' Export Declarations.
• Customs Documentation: Prepare and submit customs documentation, including export declarations, export licenses, and other required paperwork to ensure compliance with regulations.
• Customer Service: Communicate with Control Towers to provide updates on shipment status, resolve any issues that arise, and ensure a high level of customer satisfaction.
• Record Keeping: Maintain accurate records of shipments, including tracking and tracing data, and ensure all quality control procedures are followed
• Problem Resolution: Address and resolve any shipment irregularities or issues that may occur during the transportation process.
• Compliance: Ensure all activities comply with relevant laws, regulations, and standards, including customs regulations and export procedures.

Experience needed for this role

• Ideal candidate will have previous experience in air freight operations
• Ability to demonstrate knowledge and understanding of Export
• Previous experience of working with multi freight would be advantageous.
• Excellent time management and organisational skills, as well as a natural and strong communicator with the ability to problem solve and adapt