Air Import Operator

Right Now Recruitment; London; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading logistics company near London Heathrow is seeking an experienced Air Import Operator to join their small team. This full-time position involves managing air import operations, ensuring compliance with regulations, and delivering excellent customer service. With a competitive salary and 25 days of annual leave, this is a great opportunity to develop in the logistics sector.

Benefits

25 days annual leave

Opportunity for career development in a supportive team

Qualifications

• Proven experience in air import operations.
• Knowledge of customs procedures.
• Familiarity with E-customs/Descartes systems.

Responsibilities

• Manage the day-to-day import air freight operations.
• Handle booking, documentation, and customs clearance.
• Communicate with airlines, customs brokers, and agents.

Skills

Communication

Customer Service

Organisational Skills

Attention to Detail

Tools

E-customs/Descartes

Job description

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Right Now Group is working with a well-established logistics company near London Heathrow, providing multimodal freight forwarding services. The company is known for its efficient management of import and export requirements, specialising in agent-to-agent business, particularly handling shipments to and from the Middle East and India.

Role Overview - Air Import Operator:
Our client is seeking an experienced and detail-oriented Air Import Operator to join their small team of four. In this full-time, on-site role, the successful candidate will manage the import air freight process, ensuring timely and compliant movement of goods. This position requires strong organisational skills, a customer-focused approach, and the ability to handle both routine operations and urgent, high-priority shipments.

Key Responsibilities - Air Import Operator:

Manage the day-to-day import air freight operations, ensuring compliance with regulations and timely delivery of goods.

Handle all aspects of air import shipments, including booking, documentation (Airway Bills), customs clearance, and cargo tracking.

Communicate with airlines, ground handlers, customs brokers, and overseas agents to ensure smooth shipment delivery.

Negotiate rates with air carriers to ensure cost-effective solutions for clients.

Use E-customs/Descartes systems for customs declarations and to track milestones in the shipment process.

Coordinate with the small team of 4 to address any operational challenges or delays.

Maintain accurate records and documentation for all import shipments.

Key Requirements - Air Import Operator:

Proven experience in air import operations, ideally within a small team environment.

Knowledge of customs procedures and familiarity with E-customs/Descartes systems.

Strong communication and customer service skills.

Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.

Experience in the logistics sector, preferably with a focus on air imports.

Experience with agent-to-agent business, especially in the Middle East and India, is beneficial.

Competitive salary between £26,000 - £32,000, depending on experience.

25 days annual leave.

Full-time, permanent position with a growing logistics company.

Opportunity to be part of a small, dynamic team with excellent development potential.

If you're an experienced Air Import Operator looking for an exciting opportunity within a supportive team, apply today to join a well-established logistics company.