Air Import Coordinator

JR United Kingdom; Sheffield; On-site; GBP 30,000 - 37,000; Full time

Job summary

Join a leading logistics provider as an Air Import Coordinator, responsible for coordinating air import operations and ensuring customs compliance. This role offers a competitive salary of up to £37,000 with opportunities for career development to supervisor level.

Benefits

WFH Flexibility

Opportunities for career development

Qualifications

• Knowledge of customs entries and HMRC regulations.
• Experience in managing air freight forwarding.
• Strong analytical skills with attention to detail.

Responsibilities

• Coordinate air import freight forwarding services.
• Manage customer service delivery for Air customers.
• Ensure compliance with HMRC regulations.

Skills

Customs Compliance

Customer Service

Attention to Detail

Problem Solving

Education

Proven air import operations experience

HMRC Import Customs knowledge

Tools

Boxtop

Albacore

ASM

Job description

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Air Import Coordinator, sheffield, south yorkshire

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Client:

Willis Global

Location:

sheffield, south yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Our client, a leading privately owned global logistics provider, are recruiting for an Air Import Coordinator to join their team at offices in Hounslow, Middlesex.

On Offer:

• Opportunity to work for a leading freight forwarding & supply chain management specialist
• Opportunity for career development to department supervisor
• Salary up to £37K, dependant on skills and experience
• WFH Flexibility
• Monday to Friday 9am – 5:30pm: 37.5 hour working week

Main Purpose of the Air Import Coordinator:

• Co-ordination of Air import freight forwarding services
• Responsibility for invoicing & profitability on your jobs
• Responsibility for Customs Compliance on customs entries
• Processing of HMRC queries through to resolution and closure, minimising duty/tax liability and involvement in Customs audits
• Internal customs audit and assessments and analysis on this data

Duties & Responsibilities of the Air Import Coordinator:

• Day to day responsibility for customer service delivery to Air customer
• Management of Air Imports Email Inbox, and procedural work flows of consignments
• Follow up and resolve all any operational issues / customer service concerns raised by the customer
• Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy
• To promote business development, ensuring all opportunities from existing business are followed up where needed
• Research client operational history past and present, visit their website to gain knowledge of products and any developments
• Contribute to ongoing operational development and cost saving measures
• Identify areas of operational improvement by reviewing process regularly.
• Processing of import documents and creation/submission of Customs Entry Declarations
• Keep up to date with Market trends, companies products, services and news.
• Establish, Manage and Maintain Internal and External Relationships.
• Fully Document attributed client’s business processes and requirements.
• Ensure all HMRC Export and Import entry regulations are met, through self-auditing
• Ensuring accuracy of Import entry declarations through self-auditing
• Key client contacts: Supervisors and Managers
• Airlines, road Hauliers, co-loaders, suppliers and transport providers.
• IT software including Boxtop, Albacore and ASM
• Overseas agents, BIFA
• Proven air import operations experience
• HMRC Import Customs knowledge
• Strong attention to detail

For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics Industry