Air Import Coordinator

JR United Kingdom; Milton Keynes; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading global logistics provider is seeking an Air Import Coordinator to oversee air import freight forwarding services. The role involves customs compliance, invoicing, and customer service management within a dynamic logistics environment. Opportunities for career advancement to department supervisor available, along with working from home flexibility.

Benefits

Work from home flexibility

Career development opportunities

Qualifications

• Proven air import operations experience required.
• Strong knowledge of HMRC Import Customs regulations.
• Excellent communication and customer service skills preferred.

Responsibilities

• Coordinate air import freight forwarding services.
• Ensure compliance with customs regulations.
• Manage customer service delivery and address operational issues.

Skills

Attention to detail

Customs compliance

Air import operations experience

Tools

Boxtop

Albacore

ASM

Job description

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Our client, a leading privately owned global logistics provider, are recruiting for an Air Import Coordinator to join their team at offices in Hounslow, Middlesex.

On Offer:

• Opportunity to work for a leading freight forwarding & supply chain management specialist
• Opportunity for career development to department supervisor
• Salary up to £37K, dependant on skills and experience
• WFH Flexibility
• Monday to Friday 9am – 5:30pm: 37.5 hour working week

Main Purpose of the Air Import Coordinator:

• Co-ordination of Air import freight forwarding services
• Responsibility for invoicing & profitability on your jobs
• Responsibility for Customs Compliance on customs entries
• Processing of HMRC queries through to resolution and closure, minimising duty/tax liability and involvement in Customs audits
• Internal customs audit and assessments and analysis on this data

Duties & Responsibilities of the Air Import Coordinator:

• Day to day responsibility for customer service delivery to Air customer
• Management of Air Imports Email Inbox, and procedural work flows of consignments
• Follow up and resolve all any operational issues / customer service concerns raised by the customer
• Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy
• To promote business development, ensuring all opportunities from existing business are followed up where needed
• Research client operational history past and present, visit their website to gain knowledge of products and any developments
• Contribute to ongoing operational development and cost saving measures
• Identify areas of operational improvement by reviewing process regularly.
• Processing of import documents and creation/submission of Customs Entry Declarations
• Keep up to date with Market trends, companies products, services and news.
• Establish, Manage and Maintain Internal and External Relationships.
• Fully Document attributed client’s business processes and requirements.
• Ensure all HMRC Export and Import entry regulations are met, through self-auditing
• Ensuring accuracy of Import entry declarations through self-auditing
• Key client contacts: Supervisors and Managers
• Airlines, road Hauliers, co-loaders, suppliers and transport providers.
• IT software including Boxtop, Albacore and ASM
• Overseas agents, BIFA
• Proven air import operations experience
• HMRC Import Customs knowledge
• Strong attention to detail

For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics Industry