Air Import (Breakbulk Agent)

Expeditors International of Washington, Inc.; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading logistics company seeks to hire a professional for the Air Import department. The role involves managing the flow of freight and information while providing exceptional customer service. Applicants must demonstrate strong interpersonal skills and a proactive approach to problem-solving. This position offers a structured shift pattern of 4 days on and 4 days off, providing a balanced work-life dynamic.

Benefits

23 Days holiday

Private Medical Insurance

Dental and Optical cover

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• Effective interpersonal skills to communicate clearly and obtain positive results.
• Proactive with strong organizational skills.

Responsibilities

• Ensure timely movement of freight and information.
• Monitor and track shipments in transit.
• Maintain compliance with regulations.

Skills

Interpersonal skills

Organizational skills

Job description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Globally unified system

Job Description

The purpose of this role is to ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Air Import department by completing the following tasks:

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Processpre alerts from overseas origins
• Monitor/trackshipments in transit to arrival
• Timely updateevent codes in the import system
• Liaisewith airlines and sheds for any discrepancies
• Liaisewith collection drivers and the warehouse team
• Createrecords for shipments in our customs facility
• Settlement of consoles with overseas offices.
• Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.

The successful applicant will work the following shift pattern:

4 days on 4 days off 6am - 6pm

Qualifications

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.

Additional Information

• 23 Days holiday
• Private Medical Insurance
• Dental and Optical cover
• Employee Stock Purchase Plan
• Training and Personnel Development Program