Air Freight Coordinator - Heathrow

Albini & Pitigliani SpA; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global logistics company in Portsmouth is seeking an Air Freight Coordinator to join their team. Responsibilities include coordinating shipments, understanding trade regulations, and maintaining communications. Ideal candidates will have at least 3 years of freight forwarding experience and strong communication skills. The position offers a salary range of £25,000 - £30,000 and additional benefits.

Benefits

Company pension contributions

Death in Service benefit

Private Medical Scheme eligibility

Holiday loyalty days

Employee Assistance Program

Employee discounts and perks

Qualifications

• Minimum 3 years’ experience in freight forwarding, ideally in air freight.
• Ability to work independently and as part of a team.
• Flexibility with working hours.

Responsibilities

• Coordinate with network partners and UK clients to arrange shipments.
• Understand INCOTERMS and international trade regulations.
• Maintain clear communication with all parties involved in shipments.

Skills

Freight forwarding experience

Strong communication skills

Proficient in Microsoft Office

Logistics processes understanding

Attention to detail

Job description

Due to increased global growth, we are seeking a Air Freight Coordinator to be part of our Air Freight team at our offices based in London Heathrow.

You will coordinate Air Freight activities for Alpi UK.

Office Hours: Monday - Friday, 8.30am - 5.30pm (inclusive of one-hour unpaid lunch).

This role is office-based. (must be flexible with working hours)

Salary Range: £25,000.00 - £30,000.00 per annum (dependent on experience)

Key Roles and Responsibilities

• Coordinate with network partners and UK clients to arrange shipments from origin to destination.
• Understand INCOTERMS, risks, and liabilities associated with each term.
• Maintain clear communication with all parties involved in shipments.
• Ensure compliance with international trade regulations, customs, and export laws.
• Quote shipments and apply agreed rates.
• Build relationships with airlines for bookings and rate negotiations.
• Handle export documents and customs declarations accurately and timely.
• Follow instructions to produce airway bill pre-alerts, avoiding delays or penalties.
• Monitor shipments and provide updates to partners.
• Understand UK trade tariffs and HMRC volumes.
• Report amendments to customs declarations immediately.
• Use operational systems correctly and assist other departments as needed.
• Communicate regularly with network and sales teams.
• Identify and propose workflow efficiencies.
• Maintain customs procedures and ensure report deadlines are met.
• Follow SOPs accurately.
• Manage goods under Alpi’s deferment account with approval processes.
• Process invoices within 48 hours of receipt.
• Ensure correct insurance charges and claims processing.
• Support strategic initiatives related to air products.
• Provide holiday coverage for staff as required.

Skills, Experience, and Competencies

• Minimum 3 years’ experience in freight forwarding, ideally in air freight.
• Knowledge of import/export multimodal business and air freight products.
• Strong communication and presentation skills.
• Proficient in Microsoft Office, especially Excel.
• Understanding of logistics processes and procedures.
• Ability to prioritize and organize workload with attention to detail.
• Ability to work independently and as part of a team.
• Flexibility with working hours.

Company Benefits

Along with 20 days annual leave plus public holidays and annual salary review, we offer:

• Company pension contributions increase after one year of service.
• Death in Service benefit after six months.
• Private Medical Scheme eligibility after one year.
• Holiday loyalty days up to 5 days.
• Confidential Employee Assistance Program for staff and immediate family.
• Access to employee discounts and perks.

The ALPI Group is a recognized leader in freight forwarding, with 80 years of history in ground, air, ocean shipments, customs, and supply chain management. We are a family-run company that values its people and social responsibility.

Alpi UK is part of the Albini & Pitigliani Group.