Air Export Freight Operator: Pharma Temperature-Controlled

Right Now Group; Greater London; On-site; GBP 33,000 - 41,000; Full time

Job summary

Right Now Group are recruiting an experienced Export Freight Operator in the Heathrow area to manage Air Freight Export shipments end-to-end, including airline bookings, Air Waybills and CDS customs declarations for pharmaceutical and temperature-controlled freight.

You will coordinate shipments from instruction to final export, liaising with airlines, handling agents and service providers, while ensuring accuracy and compliance in a specialist logistics environment.

Qualifications

• Previous Air Freight Export experience.
• Ability to manage Export shipments start to finish.
• Good knowledge of airline bookings and Air Waybills.
• Experience completing customs declarations using CDS.
• Good understanding of Air Freight export documentation and procedures.
• Experience using a TMS or similar freight management system.
• Strong attention to detail and accuracy.
• Good organisational and time-management skills.
• Confident communication and customer service skills.
• Ability to independently manage multiple shipments and priorities.
• Ability to work under pressure and meet deadlines.
• A flexible and proactive approach.
• Pharmaceutical or temperature-controlled freight experience would be advantageous.
• Dangerous Goods, forklift, Active Unit Handling and X-ray/ETD/EDD training would be advantageous but are not essential

Responsibilities

• Manage Air Freight Export shipments from start to finish.
• Handle shipments from initial instruction and booking through to final export and arrival at destination.
• Make freight bookings directly with airlines.
• Prepare and process Air Waybills.
• Check flight details, routings and shipment information.
• Complete export customs declarations using CDS.
• Handle customs entries for EU and non-EU shipments, including NCTS where required.
• Prepare all relevant export documentation and paperwork.
• Liaise with airlines, handling agents, hauliers and other service providers.
• Monitor shipments throughout transit and provide updates where required.
• Complete post-flight checks and internal shipment reports.
• Liaise with overseas offices and internal departments.
• Investigate missing or delayed cargo and liaise with airlines to resolve issues.
• Handle specialist pharmaceutical and temperature-controlled shipments.
• Ensure freight charges are correctly applied where applicable.
• Work in accordance with company SOPs and operational procedures.
• Assist with shipment preparation, labelling and processing when required.
• Support the wider operation during busy periods

Skills

Air Freight Export

End-to-end shipments

Airline bookings

Air Waybills

CDS customs declarations

Pharma shipping

Attention to detail

Time management

Communication

Multi-shipment management

Work under pressure

Flexible approach

Pharma/temperature-controlled freight

Training on DG/ forklift equipment (AD

Tools

TMS or freight management system

Job description

Right Now Group are recruiting an experienced Export Freight Operator in the Heathrow area to manage Air Freight Export shipments end-to-end, including airline bookings, Air Waybills and CDS customs declarations for pharmaceutical and temperature-controlled freight.

You will coordinate shipments from instruction to final export, liaising with airlines, handling agents and service providers, while ensuring accuracy and compliance in a specialist logistics environment.