Air Export Clerk

Austin Fraser; Uxbridge; On-site; GBP 38,000; Full time

Job summary

An established industry player is seeking an experienced Air Export Clerk to enhance their operations in Uxbridge. In this pivotal role, you will manage the efficient movement of air shipments, ensuring all documentation is accurately prepared and processed. Your expertise in export operations will be crucial as you coordinate with airlines and provide exceptional customer service. Join a dynamic team where your attention to detail and commitment to customer satisfaction will make a significant impact. This is a fantastic opportunity to contribute to a thriving company that values your skills and dedication.

Qualifications

• 2+ years of experience in 360 export operations.
• Strong attention to detail and customer service skills.

Responsibilities

• Prepare and process documentation for exporting goods via air.
• Coordinate with airlines and shippers for cargo booking.

Skills

Export Operations

Customer Service

Attention to Detail

Tools

Cargowise

Job description

Right Now Group are currently looking for an experienced Air Export Clerk to join our Client based local in Heathrow.

As an Air Export Clerk you will be responsible for coordinating and executing the efficient movement of general shipments by Air. Your expertise will be in managing general cargo and ensuring these are exported in an efficient manner.

Location: Uxbridge
Salary: £38,000
Hours: Monday - Friday 09:00-17:30

Responsibilities of an Air Export Clerk:

• Prepare and process all necessary documentation for exporting goods via air, including customs clearance documents, export declarations, bills of lading and AWB's/HAWB's.
• Coordinate with airlines, shippers, overseas agents and other transportation providers to book cargo for space on flights, ensuring timely and cost-effective transportation of goods.
• Provide detailed and profitable quotations.
• Serve as the main point of contact for customers, providing them with shipment status updates, addressing inquiries and concerns, and ensuring high levels of customer satisfaction throughout the export process.
• Collaborate with other departments within the company, such as operations, warehousing and finance to ensure smooth coordination of export activities and timely processing of shipments.
• Client invoicing.
• Customs entries.

The successful Air Export Clerk will have:

• Strong knowledge of, and at least 2 years of experience in 360 export operations.
• Ideally a knowledge of Cargowise but not essential.
• A strong attention to detail.
• Full 5 year background check and clear DBS.