Air Conditioning Engineer

Atlas Workplace Services; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

Atlas Workplace Services is seeking an experienced Air Conditioning Engineer to join their team in Southall. The position involves ensuring high service standards across various sites, technical support, and maintaining client relationships. Candidates should possess relevant qualifications and experience, particularly in customer-focused environments.

Qualifications

• Minimum 3 years of experience in a similar role.
• Qualified Air Conditioning Engineer with relevant certifications.
• Experience in customer-facing outsourcing environments.

Responsibilities

• Deliver high standards and maintain client relationships.
• Provide technical support and ensure efficient resource use.
• Manage call-out responsibilities and regular updates.

Skills

Teamwork

Customer Service

Technical Support

Education

NVQ Level 3 in relevant trade

City & Guilds 2079 F-Gas Regulations (Cat 1)

Tools

MAXIMO

Android Tablets

Job description

We have a great opportunity for an Air Conditioning Engineer to join our team in Southall

As an Air Conditioning Engineer, you will have at least 3 years of experience in a similar role, with relevant qualifications.

The ideal candidate will be a motivated and ambitious individual willing to work as part of a small team.

Principle Duties And Responsibilities

• Ensure the highest standards and Atlas competencies are delivered and demonstrated.
• Deliver Portfolio M&E PPM and minor works.
• Keep the Client, Customer, and Team informed through feedback and regular updates.
• Contribute to delivering a quality service, aiming for 100% customer satisfaction.
• Provide technical support, advice, and guidance to the Customer and Team.
• Ensure value for money for the Client by verifying resource and material suitability.
• Report performance to your Area Manager.
• Ensure safe delivery of all Atlas works, including those of service partners.
• Produce details of time and materials required for minor works for quoting.
• Liaise with Account Support, Supervisors, Managers, and Sub-Contractors to deliver work to high standards within SLA.
• Build and foster relationships with the Client, Customer, and colleagues.
• Update the Maximo system regularly via your tablet and ensure all time is recorded.
• Take ownership of sites and deliver exceptional service.
• Cover all call-out responsibilities out of hours when rostered.

Minimum Qualifications, Certifications, and Training

• NVQ Level 3 in the relevant trade.
• Qualified Air Conditioning Engineer.
• City & Guilds 2079 F-Gas Regulations (Cat 1).

Essential Knowledge, Skills, and Experience

• Good understanding of modern office software.
• Experience with asset/work management systems like MAXIMO / CAFM on Android tablets.
• At least 3 years of experience in a similar environment, especially across multi-site and multi-discipline service delivery.
• At least 2 years of experience in a customer-facing outsourcing environment.
• Background in mobile engineering/property maintenance.

Atlas Workplace Services aims to be different by providing a personal touch in facilities management. We operate across the UK at over 1,000 sites, offering services including engineering maintenance, security, cleaning, compliance, reception, and energy solutions.