AI Sales Executive

Simpro; Reading; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Private Health Insurance

Company pension scheme

Generous annual leave

Volunteer leave days

Cycle scheme

Home & Tech Scheme

Discounts

Job summary

Simpro is seeking a technically adept sales support specialist to drive adoption and expansion within our existing customer base. You will deliver product demonstrations, perform outbound outreach, and collaborate with Account Managers to convert opportunities into expansion revenue.

You will gain deep knowledge of Simpro Group products, engage in cross-functional collaboration, and address customer questions to unlock additional value across the portfolio.

Qualifications

• Proven experience in a technical sales-support or sales engineering role within the SaaS industry.
• Strong understanding of SaaS products, cloud computing and enterprise software solutions.
• Excellent communication skills with the ability to articulate complex concepts to non-technical audiences.

Responsibilities

• Drive adoption and expansion of Simpro Group products within existing customers.
• Provide product demonstrations and direct outbound engagement to accelerate cross-sell revenue.
• Support Account Managers in expansion deals and translate product value to client needs.
• Conduct outbound engagement into non-managed accounts to generate cross-sell opportunities.
• Maintain deep product knowledge across Simpro Group portfolio and share feedback with product teams.

Job description

Job ContextThe Specialist drives product adoption and expansion within the existing Simpro Group customer base by combining technical product expertise, customer engagement, and cross-functional collaboration. The role generates cross-sell opportunities, supports Account Managers in expansion deals and helps customers realise additional value across the Simpro Group product portfolio.Location: Reading (RG1), on-site.What You’ll DoHelp drive the successful adoption and expansion of Simpro Group products within our customer base, working across teams to provide technical knowledge, product demonstrations, and direct outbound engagement to accelerate cross-sell revenue.Serve as a product expert, bridging the gap between Simpro Group product offerings and the specific needs of our clients to adopt and scale additional solutions.Work directly with leadership and cross-functional teams to drive customer adoption through direct outbound activity into non-managed accounts and deal support for Account Managers pursuing expansion opportunities.Conduct consistent outbound engagement into non-managed customer accounts to generate cross-sell pipeline opportunities and drive adoption of additional Simpro Group products.Carry and achieve a defined expansion revenue or pipeline quota through cross-sell and product adoption within the existing customer base.Demonstrate and present Simpro Group products to customers, translating technical features into business benefits aligned with customer needs.Support Account Managers by handling product demonstrations and technical conversations once an expansion opportunity has been created.Understand and articulate how Simpro Group products integrate with each other and with the customer’s existing platform to deliver additional value.Address technical questions and concerns raised by customers as they evaluate adding new Simpro Group products or features.Gain and maintain deep product knowledge across Simpro Group’s portfolio, including new products and acquisitions as they are released.Gather feedback from customers and share insights with the product development team to influence product enhancements and roadmap priorities.Stay current with industry trends and competitive offerings to effectively position Simpro Group products in customer conversations.What You’ll BringProven experience in a technical sales-support or sales engineering role within the SaaS industry.Experience in Field Service Management, Payments, or adjacent vertical software markets required.Strong understanding of SaaS products, cloud computing, and enterprise software solutions.Demonstrated ability to conduct high-volume outbound activity and manage a structured daily dial cadence.Excellent communication skills with the ability to understand and articulate complex technical concepts to non-technicalaudiences – internally and externally.Demonstrated ability to engage and maintain strong customer relationships, leveraged to drive action and solve customerproblems.Agile mindset, capable of delivering value incrementally and fostering a culture of continuous improvement.Proven ability to work cross-functionally and drive alignment across diverse stakeholdersWhat We Can Offer YouA generous annual leave entitlement plus a personal leave entitlementPrivate Health InsuranceEmployee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)Life InsuranceCompany pension scheme, with an uncapped 5% employer contributionGenerous Parental Leave ProgramPaid Volunteer Leave DaysPublic Holiday Exchange SchemeTalent Referral Programme – get rewarded for referring a friend to join our team!Cyclescheme, a salary sacrifice to treat yourself to a bike & equipmentHome & Tech Scheme, a salary sacrifice to treat yourself to some new techA discounts and cash back schemeCasual dress and relaxed office environmentOpportunities for career progression and developmentDiverse training & internal networking opportunities across all of our product linesService recognition awardsClick here to find out more about working at Simpro Group!Our Core ValuesWe Are One TeamWe Are Customer CentricWe Are Growth MindedWe Are AccountableWe Celebrate SuccessSimpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer.Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.