AI Product Ops Manager — Remote UK

ICS.AI; Basingstoke; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

£100 per month working-from-home

Vitality Healthcare Plan

Pension scheme

25 days’ holiday

Professional development support

Job summary

ICS.AI is hiring a Product Manager to sit at the operational centre of our product function. You will maintain the combined roadmap and backlogs across the SMART AI product range, turn agreed priorities into well-organised work, and keep Product, Delivery and Engineering aligned from refinement through to release.

You will coordinate client UAT, track progress to release, and produce clear roadmap, queue-status and backlog-health reporting.

Qualifications

• Experience maintaining a product backlog or roadmap within technology or software roles.
• A structured and organised approach to competing requests across several products or teams.
• Confidence working with product, client-facing, delivery and engineering colleagues.
• Strong attention to detail when reviewing work items, acceptance criteria, estimates and dependencies.
• Practical understanding of how software is designed, built and released.
• Working knowledge of GenAI and agentic AI to discuss feasibility and sequencing.

Responsibilities

• Maintain the combined roadmap across SMART AI products and keep backlogs ordered against priorities.
• Facilitate cross-product backlog refinement and sprint planning with Product Specialists.
• Prepare prioritisation recommendations and carry decisions into scheduled work.
• Ensure items are complete, estimated and ready before entering a sprint.
• Coordinate between Product, Delivery and Engineering, tracking progress and alignment.
• Maintain platform backlogs and dependencies between platform and products.

Skills

Backlog management

Structured delivery

Cross-functional collaboration

Attention to detail

Software delivery understanding

GenAI knowledge

Clear written comms

Tools

Azure DevOps Boards

Scrum/Kanban tooling

Job description

ICS.AI is hiring a Product Manager to sit at the operational centre of our product function. You will maintain the combined roadmap and backlogs across the SMART AI product range, turn agreed priorities into well-organised work, and keep Product, Delivery and Engineering aligned from refinement through to release.

You will coordinate client UAT, track progress to release, and produce clear roadmap, queue-status and backlog-health reporting.