AI Product Lead – Hybrid

Imperial Brands; West of England; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

Imperial Brands is seeking an AI Product Lead to drive the design, development and adoption of AI-powered products across the business. You will lead initiatives from concept to scale, balancing commercial impact with responsible AI governance and stakeholder alignment.

The role combines technical AI expertise with product thinking and leadership, working with senior stakeholders and AI specialists to deliver measurable business value. Bristol HQ offers 50% hybrid work.

Qualifications

• Experience delivering AI, GenAI, Data or Digital Products.
• Strong understanding of AI product lifecycle management.
• Proven ability to work across multiple teams and stakeholders.
• Understanding of Responsible AI, governance, risk and compliance principles.

Responsibilities

• Lead the design and delivery of AI products and solutions with stakeholders.
• Develop scalable AI capabilities including GenAI, prompt-based and RAG solutions.
• Establish AI standards, guardrails, governance, security and compliance.
• Drive AI product quality by defining success metrics and evaluating bias, accuracy and readiness.
• Collaborate with Product, Data, Engineering, Legal and Governance teams to deploy at scale.
• Build organizational AI capability and thought leadership with reusable frameworks.

Skills

AI product lifecycle

LLMs & prompt engineering

Cross-functional collaboration

Responsible AI governance

Enterprise AI platforms

Tools

Azure OpenAI

Job description

The Role

Are youpassionate about AI and excited by the opportunity to transform business processes through innovative products and solutions? Ifsocome and joinImperial Brandsas ourAI Product Lead.

We'relooking for an innovative and commercially mindedAI ProductLeadto drive the design, development and adoption of AI-powered products and solutions across our business. This is an exciting opportunity to combine AIexpertise, productthinkingand stakeholder leadership to unlock the full potential of Generative AI and emerging technologies.Whereyou'llcombine technical AI knowledge with strong stakeholder management and product leadership skills

AsourAI Product Lead,you'llwork at the forefront of AI innovation, translating business opportunities into scalable AI solutions that deliver measurable impact.You'llhelp define how AI products are designed,governedand deployed, while championing responsible AI practices across theorganisation.

This is a rare opportunity to take a leading role in shaping our AI product strategy and creating solutions that deliverreal businessvalue.You'llwork with a network of senior stakeholders, AIspecialistsand technology leaders while helping define the future of AI across theorganisation.Ifyou'repassionate about AI innovation, product excellence and delivering meaningful impact,we'dlove to hear from you.

This role is based at our Bristol HQ, where we work ona 50% hybrid working model.

Principle Accountabilities

• Lead the design and delivery of AI products and solutions, partnering with Tower Domain Leads and business stakeholders toidentify,prioritiseand deliver high-impact AI use cases.
• Develop scalable AI and GenAI capabilities, including prompt-based, agentic and RAG solutions that deliver reliable, repeatable business value.
• Establish AI standards and guardrails, embedding Responsible AI, governance, security and compliance principles into AI products,promptsand interaction patterns.
• Drive AI product quality and performance, defining success measures and overseeing the evaluation of accuracy, bias, explainability and operational readiness.
• Collaborate across Product, Data, Engineering, Legal and Governance teamsto translate business needs into innovative AI-enabled solutions and ensure successful deployment at scale.
• BuildorganisationalAI capability and thought leadership, creating reusable frameworks, sharing bestpracticesand helping teamsmaximisethe value of human-AI collaboration

Skills and Experience Required

• Experience delivering AI, GenAI, Data or Digital Products, with a strong understanding of AI product lifecycle management.

• Strong knowledge of Large Language Models (LLMs), promptengineeringand AI solution design, including emerging AI capabilities.

• Proven ability to work collaboratively acrossmultipleteamsand stakeholdersto deliver high-impact outcomes.

• Understanding of Responsible AI, governance,riskand compliance principles, with a focus on safe and scalable AI adoption

• Experience with enterprise AI platforms, such as Azure OpenAI, and advanced AI approaches including RAG and agentic AI.
• Experience scaling AI products within large or complexorganisations,

What We Offer

In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.

Everyone Belongs

Everyone belongs in Imperial. We are proud of being a truly inclusive organisation. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence. We give fair and equal consideration to all our applicants. Please contact us at [e-mail] to let us know if we can provide support in helping you complete an application and/or attend an interview.

About Us

We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work. Our agility and collaboration are driving our ambitions, innovation and success all supported by our award-winning development programmes that creates exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we’re fully committed to creating and maintaining an environment that celebrates and respects difference.

As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.