AI Product Designer

Moneysupermarket.com Group PLC; London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services provider in London is seeking a Product Designer focused on AI and emerging tech to enhance user experiences through design. Responsibilities include championing AI features, collaborating with cross-functional teams, and advocating for design standards. The ideal candidate will have strong experience in designing for AI-driven products and a firm understanding of ethical design principles. This role offers several employee benefits including flexible work arrangements.

Benefits

Up to 27 holidays + bank holidays

Pension up to 6% employer contribution

Bonus scheme

Digital Doctor on demand

Work from anywhere scheme - 2 weeks per year

Financial coaching

Mental health platform access

Qualifications

• Proven experience in product design, including design of AI-integrated user experiences.
• Strong understanding of AI/ML capabilities and constraints, focusing on responsible design.
• Demonstrated ability to translate broad ideas into measurable experiences.

Responsibilities

• Champion the design of AI-enhanced features like predictive UIs and conversational interfaces.
• Contribute to product strategy by identifying AI transformative value.
• Act as a design advocate, mentoring peers and supporting adoption of AI-related workflows.

Skills

AI-integrated user experiences

Figma

Adobe Creative Suite

User validation

Systems thinking

Tools

Figma Make

Framer

Loveable

Replit

Job description

Product Designer - AI & Emerging Tech

About Us

Every day, we push beyond expectations to help millions of people save money, at a time when it's never mattered more. Through MoneySuperMarket, MoneySavingExpert, Quidco and our B2B partnerships we supply products to more than 24 million unique monthly visitors, helping UK households to save billions of pounds a year. Can you tell this is something we're exceptionally proud of!

Creative, collaborative, ambitious - it's hard work. But what makes it worth it? Leaving work knowing we've made a difference to our customers, users, and to each other.

Put our distinct brands together with our dedicated colleagues and you've got a workplace with lots of personality. We're open-minded, diverse, and love our differences. Everyone plays a part, and comes together to work hard, go beyond, and make sure everyone feels they belong.

About The Role

We're seeking a seasoned Product Designer with a passion for intelligent systems, AI-driven experiences, and future-facing UX. In this role, you will lead the exploration and delivery of meaningful, responsible human-AI interactions, helping us shape what's next for customers via Infusion or Agentic AI driven experiences starting with MoneySuperMarket, but working with all three brands.

You'll partner closely with cross-functional teams-product, engineering, data science-to embed AI capabilities in ways that feel intuitive, ethical, and valuable for the immediate team and cross team within the group. You'll work across the full product lifecycle, helping our customers save money through smart, empowering design.

Key Responsibilities

Human-AI Experience Design

• Champion the design of AI-enhanced features, including predictive UIs, generative workflows, and conversational interfaces.
• Translate complex machine learning concepts into simple, useful, and inclusive user experiences.
• Define and uphold ethical AI interaction patterns, working closely with our design standards and governance model.
• Prototype, test, and validate human-AI interactions using appropriate fidelity for stage and audience.
• Collaborate with data scientists to understand model boundaries, explainability, and failure states.

Strategic & Holistic Design

• Contribute to product strategy by identifying where AI can deliver transformative value.
• Work across end-to-end journeys, ensuring AI solutions support the broader experience, not just isolated features.
• Drive maturity of our internal design system, including AI-related patterns and interactions.
• Participate in evolving governance processes for design standards-particularly around source files, working practices, and accessibility.

Mentorship & Influence

• Act as a design advocate in your space, mentoring peers and supporting others to adopt AI-related workflows.
• Facilitate workshops and experimental review sessions that spark curiosity and cross-pollination of ideas.
• Champion inclusive practices in both design output and team culture.

Cross-Functional Collaboration

• Represent the design function confidently in high-trust, technical conversations across the business.
• Present design concepts clearly to stakeholders of varying technical fluency.
• Proactively collaborate with product managers, engineers, and analysts to align goals and ship quality.

What We're Looking For

• Proven experience in product design, including demonstrable work on AI-integrated user experiences and delivering products at scale.
• Strong understanding of AI/ML capabilities and constraints, with an emphasis on responsible, ethical design for intelligent systems.
• Demonstrated ability to translate broad, conceptual ideas into desirable, usable, and measurable experiences that support user and business goals.
• Fluency in Figma, the Adobe Creative Suite, and modern prototyping tools (e.g., Figma Make, Framer, Loveable, Replit or equivalent); skilled in using these for both design and interactive validation.
• Proven experience designing for iOS, Android, and responsive web environments, including cross-platform solutions.
• Hands-on experience as a Product Designer or AI UX Designer in a fast-paced, disciplined product environment.
• Deep proficiency in conducting user validation using both quantitative and qualitative research methods and applying these insights to inform design.
• Strong systems thinking mindset, with experience evolving and maintaining large-scale enterprise design systems.
• A bias for action and the drive to identify product opportunities, resolve pain points, and improve the user experience iteratively.
• Comfortable with ambiguity, able to bring clarity through storytelling, design rationale, and evidence-based decision making.
• Strategic thinker with the ability to contribute to product vision, articulate design trade-offs, and influence cross-functional stakeholders.

WHAT REWARDS ARE ON OFFER

• Up to 27 holidays + bank holidays
• Pension up to 6% employer contribution
• Bonus scheme
• Digital Doctor on demand
• Work from anywhere scheme - 2 weeks per year
• Financial coaching
• Mental health platform access

HOW WE'LL INVEST IN YOU

We're invested in your development. Expect mentorship, training, and opportunities to expand your skill set, including access to your own individual LinkedIn Learning license with access to over 16,000 courses.

INTERVIEW PROCESS

A 15-minute pre-screen call with our Talent Acquisition team prior to interview.
1. 30mins call to run through your experience and the role in more depth

2. A short task that will be sent out prior to the interview that you will need to prepare in advance You will then have a 60-minute interview to discuss the task, along with both competency and behavioural questions.

At MONY Group, we believe in the strength of diversity and see inclusion as a strategic advantage. Our values guide us in creating a workplace where fairness and equity is a reality for all. We're committed to minimising systemic bias and creating a level playing field for all candidates.

Contact us for reasonable accommodations in the application process, no need to disclose your disability or condition, just specify your needs. Unsure what to ask for? We can guide you through available accommodations.

We understand that job adverts only say so much and you're likely to have a lot of questions. If you'd like to know more before applying such as more on hybrid working, salary, our parental leave policy etc, please just let us know, and we'll be happy to help. You can contact the recruiter for this role, Kim at [e-mail]

We believe that success isn't solely defined by ticking boxes on a skills checklist. We encourage your application, so we can discover your skills and experience that will help you succeed in this role.