AI Learning & Capability Lead

Worldpay (UK) Limited; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and benefits

Global career growth

Learning and development opportunities

Inclusive team environment

Community and charity initiatives

Employee assistance programme

Global recognition platform

Job summary

Worldpay (UK) Limited is seeking an AI Capability & Learning Consultant for a 6-month FTC to lead enterprise-wide AI capability growth. You’ll identify skill gaps, design practical learning experiences, and create pathways for diverse teams across the business.

You’ll promote responsible AI use and measure impact through adoption, productivity, and engagement metrics. You will collaborate with leaders, technology teams, product teams, and other stakeholders to translate AI capabilities into

Qualifications

• Experience in Organizational Development, Learning and Development, Change Management, or Workforce Transformation.
• Proven track record of driving adoption and measurable business results.
• Strong knowledge of Artificial Intelligence (AI), Generative AI, and workplace productivity tools.
• Experience designing learning experiences and capability programs at scale across diverse audiences.
• Ability to simplify complex concepts into engaging, practical learning experiences.
• Strong consulting, stakeholder management, communication, facilitation, and storytelling skills.
• Collaborative, proactive, and solutions-focused mindset aligned with our values: Think Like a Client, Act Like an Owner, and Win as One Team.

Responsibilities

• Drive enterprise-wide AI capability growth by identifying workforce skill gaps, defining learning priorities, and creating solutions that align with business goals and future workforce needs.
• Shape the adoption of AI across Global Payments by designing practical learning experiences that enable colleagues to apply approved AI tools in meaningful, everyday ways.
• Create learning pathways that deliver measurable outcomes for colleagues, people leaders, senior leaders, engineering teams, product teams, and other critical talent groups.
• Build a culture of responsible AI use by embedding safe, ethical, and approved practices into learning experiences, resources, and capability programs.
• Influence business performance through AI adoption by partnering with teams to identify, pilot, and scale use cases that improve productivity, effectiveness, and colleague experience.
• Develop engaging resources and communities that accelerate learning, including toolkits, use case libraries, champion networks, communications, and peer learning experiences.
• Use data and insights to continuously improve impact by measuring capability growth, confidence, tool adoption, behavior change, and business outcomes.
• Keep Global Payments future-ready by monitoring emerging AI trends, technologies, and skill requirements and translating them into scalable capability strategies.

Skills

Organizational Development

Learning & Development

Change Management

Workforce Transformation

AI / Generative AI

Stakeholder Management

Communication

Facilitation

Storytelling

Job description

Worldpay (UK) Limited is seeking an AI Capability & Learning Consultant for a 6-month FTC to lead enterprise-wide AI capability growth. You’ll identify skill gaps, design practical learning experiences, and create pathways for diverse teams across the business.

You’ll promote responsible AI use and measure impact through adoption, productivity, and engagement metrics. You will collaborate with leaders, technology teams, product teams, and other stakeholders to translate AI capabilities into