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Dex builds and licenses AI agents that automate critical customer lifecycle workflows for major financial institutions. They run real agentic systems in production, tackling long, high-stakes banking processes. Dex is backed by leading VCs and scaling rapidly with significant traction.
This is not a siloed research role. You will own the infrastructure that keeps production agents reliable: evals, feedback loops, prompt engineering, and fallbacks.
This company builds and licenses AI agents that automate critical customer lifecycle workflows for major financial institutions. They run real agentic systems in production, tackling long, high-stakes banking processes. Backed by leading VCs, they're scaling rapidly with significant traction.
This is not a siloed research role. You will own the infrastructure that keeps these production agents reliable: the evals, feedback loops, prompt engineering, and fallbacks. You'll also design the human-in-the-loop logic, deciding when an agent acts and when a person steps in. It's a product-leaning seat, blending AI engineering with pragmatic ML, building across the full agentic and software stack.
This is a rare, high-impact AI engineering role at a company running real agentic systems in production.