AI-Driven Data Analyst - Customer Success

Randstad Technologies Recruitment; Greater London; Hybrid; GBP 44,000 - 59,000; Full time

Job summary

Randstad Technologies Recruitment in the United Kingdom is seeking a Data Analyst to join the Customer Success Data Science team in Victoria, with a hybrid schedule (two days in the office per week). The role focuses on building core data capabilities, automating insights, and tackling analytics gaps across non-US global markets.

This position offers the opportunity to work with Generative AI and automation to streamline data pipelines, uncover operational trends, and improve customer experience

Qualifications

• Minimum 5+ years of hands-on experience in Data Analytics or Data Science.
• An enthusiasm for AI technologies with Gen AI & LLMs to accelerate analytics workflows.
• Ability to bridge technical analytics with commercial strategy to frame insights clearly.
• Comfortable managing multiple projects in a fast-paced environment with minimal supervision.

Responsibilities

• Collaborate with engineering teams to develop robust SQL pipelines, improve data integrity, and establish clear metric definitions built for downstream AI consumption.
• Create, maintain, and scale user-friendly dashboards (Tableau, Qlik, or similar) to map end-to-end customer journeys and measure performance outcomes.
• Conduct root-cause analysis and evaluations to uncover drivers behind customer pain points, adoption challenges, and efficiency gaps.
• Apply Gen AI tools and LLMs to automate recurring reporting, streamline insight generation, and eliminate manual workflows with a data-driven mindset.
• Measure performance outcomes for digital experiences and AI-assisted support through A/B testing, statistical evaluation, and baseline monitoring.
• Translate complex data findings into clear, persuasive narratives for both technical and non-technical stakeholders to influence business strategy.

Skills

Analytical thinking

Communication

Business acumen

Project management

Tools

SQL

Tableau

Qlik

Python

R

Snowflake

Databricks

Spark

Job description

Randstad Technologies Recruitment in the United Kingdom is seeking a Data Analyst to join the Customer Success Data Science team in Victoria, with a hybrid schedule (two days in the office per week). The role focuses on building core data capabilities, automating insights, and tackling analytics gaps across non-US global markets.

This position offers the opportunity to work with Generative AI and automation to streamline data pipelines, uncover operational trends, and improve customer experience