AI deployment engineer (UK)

Writer; Greater London; Hybrid; GBP 90,000 - 140,000; Full time

Benefits offered by this job

Generous PTO

Medical and dental insurance

Parental leave

Fertility and family planning support

Galleri screening

Pension scheme

Work-life stipends

Off-sites

Stock options

Job summary

WRITER is seeking a Deployment Engineer to work with enterprise customers, architecting AI-powered solutions and expanding WRITER's platform across Fortune 500 environments. The role blends deep technical delivery with strategic customer engagement, shaping product evolution through direct collaboration with customers and internal teams.

This hybrid role is based in WRITER’s London hub and other US locations, offering a path to impact at scale in a fast-growing, enterprise-focused AI company.

Qualifications

• Over 5 years in technical SaaS roles with 3+ years in solutions architecture or technical consulting.
• Deep Python fluency and strong API experience.
• Proven track record delivering complex Fortune 500-scale solutions.
• Excellent communication and executive presence.
• Builder mindset, eager to experiment and iterate in AI.
• Customer-focused with ability to own outcomes for strategic accounts.

Responsibilities

• Partner with enterprise customers to identify strategic AI use cases and own end-to-end implementations.
• Architect and deliver custom applications and integrations leveraging WRITER's platform.
• Translate technical concepts into prescriptive solution recommendations for customers.
• Collaborate with Product and Engineering to incorporate customer feedback into the roadmap.
• Develop scalable processes and documentation for efficient technical integrations.
• Drive adoption and expansion of WRITER's AI solutions within accounts.

Skills

Python

APIs

Solutions architecture

Technical consulting

Executive communication

Enterprise SaaS

Tools

Knowledge Graph

Job description

About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About the role

As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies.

This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI.

This is a hybrid role based out of our San Francisco, Chicago, Austin, New York City, Seattle, and London hubs.

What you’ll do

• Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions

• Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges

• Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape

• Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation

• Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations

• Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

What you need

• Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management

• Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications

• Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment

• Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership

• A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI

• A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts

Benefits & perks (UK full-time employees):

• Generous PTO, plus company holidays

• Comprehensive medical and dental insurance

• Paid parental leave for all parents (16 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Competitive pension scheme and company contribution

• Annual work-life stipends for:

  • Wellness stipend for gym, massage/chiropractor, personal training, etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation and company stock options