AI Deployment Engineer

Writer; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Health plans

Parental leave

Hybrid work culture

Stock options

Paid time off

Job summary

WRITER seeks a Deployment Engineer to expand human capacity through superintelligence for enterprise customers. You will partner with major clients to uncover business challenges and architect AI-powered solutions on WRITER's platform and Knowledge Graph.

You will translate complex capabilities into prescriptive recommendations, collaborating with product and engineering to drive continuous innovation and customer value.

Qualifications

• Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture or technical consulting
• Deep technical fluency in Python and extensive experience leveraging APIs for AI applications

Responsibilities

• Partner with enterprise customers to identify strategic AI use cases and own end-to-end implementation
• Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform and APIs
• Translate intricate technical concepts into clear, prescriptive solution recommendations for customers
• Collaborate with Product and Engineering teams to provide customer feedback that guides the product roadmap
• Drive down time-to-value by developing scalable processes and robust documentation for integrations
• Champion successful adoption and expansion of WRITER's AI solutions within customer accounts

Skills

Python

APIs

Solutions architecture

Technical SaaS

Customer-facing

Executive communication

Job description

• As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence
• This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers
• Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs
• You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results
• Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies
• This is a critical role that directly impacts our customers' success and product evolution
• You’ll contribute significantly to WRITER’s mission, working with a dynamic team to push the boundaries of what's possible with generative AI
• Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions
• Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges
• Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape
• Collaborate relentlessly with internal Product and Engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation
• Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations
• Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment

Benefits

• Health: Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA.
• Family-friendly: Competitive parental leave policy, working parents can truly own their schedules.
• Hybrid culture: We're built around a mix of in office collaboration and remote work when needed.
• Finance: Company stock options, plus a 401k plan with employer contributions.
• Growth: Learning and development stipend and generous PTO.
• SF/NY/London office space: Three beautiful sunny offices in three incredibly exciting cities.

A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts

Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast-paced, high-growth B2B SaaS environment

A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI

Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C-suite leadership

Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management

Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications