AI Data Operations & Moderation Specialist

TikTok; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

TikTok LIVE in London is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation for the TikTok Live platform. You will work with both human labeling and machine learning models, including LLMs, to ensure high-quality moderation outcomes and actionable insights.

The role involves training AI models, analyzing moderation data, resolving complex content scenarios, and collaborating with cross-functional teams to improve processes and model performance in a

Qualifications

• Bachelor’s degree in Business, Data Science, Computer Science, Information Technology, Communications, or a related field.
• 3+ years of experience in AI data operation, leveraging AI and ML for content quality management or analytics.
• Proficiency in data analysis and visualization tools such as Excel, Tableau, Power BI.
• Basic understanding of machine learning concepts and Large Language Models (LLMs).
• Strong ability to analyze complex datasets, identify patterns, and generate actionable insights.
• Able to review potentially disturbing content with objectivity and resilience.

Responsibilities

• Ensure high-quality content benchmarking across BPO teams and support onboarding of new BPO teams.
• Handle content labeling for specific queues and provide insights from labeled data.
• Train models using large datasets to improve decision-making accuracy and refine LLMs.
• Analyze moderation data to derive trends and plan solutions.
• Custodian of quality artifacts for content moderation and drive process improvements.

Skills

AI data operations

Data analysis

Tableau/Power BI

ML fundamentals

RLHF annotator

Education

Bachelor’s degree in Business, Data Science, Computer Science, IT, Communications

Tools

Excel

Tableau

Power BI

Job description

TikTok LIVE in London is seeking an AI Data Operation Specialist to lead quality initiatives in content moderation for the TikTok Live platform. You will work with both human labeling and machine learning models, including LLMs, to ensure high-quality moderation outcomes and actionable insights.

The role involves training AI models, analyzing moderation data, resolving complex content scenarios, and collaborating with cross-functional teams to improve processes and model performance in a