AI Business Solutions – Solution Engineer (Finance & Supply Chain)

Microsoft; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A global technology company in London is seeking a Solution Engineer for Finance & Supply Chain to work closely with sales teams and customers. You will drive transformation using Dynamics 365 and AI. Candidates should have strong pre-sales experience and skills in cloud solutions. This role allows for flexible working, encouraging personal growth in an inclusive environment.

Benefits

Healthcare

Educational resources

Parental leave

Networking opportunities

Qualifications

• Proven track record in prioritization for complex customer digital transformation.
• Experience with contact centre solutions and conversational AI.
• Ability to influence stakeholders through communication skills.

Responsibilities

• Advance pipeline revenue through solution demonstrations and endorsements.
• Engage with account teams for business value assessments.
• Lead discovery sessions to identify and prioritize business challenges.

Skills

Technical pre-sales or consulting

Experience with cloud and hybrid infrastructures

Solution pre-sales for business applications

Value-based selling

Excellent presentation skills

Education

Relevant technical qualifications or experience

Job description

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AI Business Solutions – Solution Engineer (Finance & Supply Chain), London

Client:

Microsoft

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

71edea3a8c7f

Job Views:

5

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

Overview

As a Solution Engineer, you will work closely with sales teams to understand the customer's needs, goals, and challenges, and showcase how Dynamics 365 / Power Platform can help them in their transformation. You will provide reassurance throughout the sales cycle, ensuring that the proposed solution meets the customer's requirements and expectations. By combining your technical knowledge, communication skills, and customer focus, you will be able to inspire and influence customers to choose Microsoft AI Business Solutions.

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability. With the power of AI, our solutions enable customers to leverage data insights, automate processes, personalize experiences, and innovate with agility.

You will have the chance to develop your career in a dynamic and supportive environment. You will embrace a growth mindset and learn from feedback, coaching, and mentoring. You will be encouraged to share your authentic self and bring your unique perspectives and ideas to the table. You will be part of a diverse and inclusive team that values collaboration, innovation, and customer success, enabling you to accelerate your career growth, develop deep business acumen and develop your selling skills.

In this role you will be the Solution Engineer (pre-sales consultant) for your assigned workload (Finance & Supply Chain) and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering.

In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. Highlighting how advancements in AI can provide benefit to an organization.

You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. We focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.

You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

• Technical pre-sales or technical consulting, or related experience OR equivalent experience.
• Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Related experience: Solution pre-sales for business applications and/or SaaS-based company or similar technology with a focus on Contact Centre solutions and / or Conversational AI. Solutions pre-sales best practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities. Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills. Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements. Deep understanding of: Business application solutions, Microsoft’s cloud platform, and competitive knowledge of other business applications and ecosystems. Business value selling methodologies and practices that successfully convey the value and business outcomes. How to uncover customer’s needs and leverage technology to solve business problems. High self-awareness, reflection, and empathy. Ability to communicate, demonstrate, and prove the value of Dynamics 365 Business Applications. Proven collaborator capable of influencing teams. Excellent presentation and communication skills across various stakeholders, e.g., CIO, CFO, CMO, VP of Sales, etc.

Responsibilities

• Advance pipeline revenue by demonstrating solution capabilities, addressing proof requirements, and securing solution design endorsement.
• Engage with the account team for solution envisioning and business value assessments.
• Deliver solution demonstrations based on technical expertise while building relationships with decision makers.
• Address architecture considerations and handle objections.
• Assist in formalizing customer proposals.
• Collaborate with Partners and Customer Success to align deployment plans and KPIs.
• Lead discovery sessions to identify business challenges and prioritize solutions with business value.

Benefits and perks may vary depending on employment nature and country. These may include healthcare, educational resources, discounts, savings, parental leave, time off, giving programs, networking opportunities, and more.