AI Automation Product Coordinator

InHealth Group Limited; Castleton; On-site; GBP 28,000 - 44,000; Full time

Benefits offered by this job

27 days annual leave

Generous pension scheme

Private medical insurance

Learning & development opportunities

Employee Assistance Programme

Cycle to Work

Job summary

InHealth Group Limited is seeking an AI Automation Product Coordinator to turn ideas into practical AI solutions and support development across patient experiences and digital journeys.

You will work with stakeholders and AI suppliers to deliver customer-facing AI products, gather feedback, and track metrics while learning how to shape responsible AI solutions in healthcare.

Qualifications

• Up to two years' experience in product, data analysis, software delivery, business analysis or a similar role.
• Understanding of AI, large language models, data pipelines or prompt engineering.
• Familiarity with Agile product delivery and sprint-based working.
• Confidence working with data, metrics and user feedback.
• Strong communication, organisation and collaboration skills.
• Genuine interest in responsible AI, digital products and user-centred design.

Responsibilities

• Turn product ideas and user needs into clear requirements, user stories and acceptance criteria.
• Support the development and delivery of customer-facing AI products and features.
• Collaborate with business stakeholders, technical teams and external AI suppliers.
• Gather user feedback and use product data to identify opportunities for improvement.
• Assist testing, review AI outputs and manage controlled feature rollouts.
• Track delivery progress, risks and key product metrics.
• Monitor AI trends and assess potential improvements to services.

Skills

Product experience

Data analysis

Software delivery

Business analysis

Job description

Can you help turn the potential of AI into digital products that make a real difference for our patients?

We're looking for an AI Automation Product Coordinator to support the development of AI-enabled products across InHealth – helping us create smarter, simpler experiences for our patients, customers and colleagues.

You'll work across digital journeys, patient communications, contact centre interactions and self-service tools, connecting business needs with technical delivery and helping turn great ideas into practical AI solutions.

It's an exciting opportunity for someone early in their career who is curious about AI, passionate about technology and keen to develop their career in digital product management.

What you will do

You'll:

• Help turn product ideas and user needs into clear requirements, user stories and acceptance criteria
• Support the development and delivery of customer-facing AI products and features
• Work closely with business stakeholders, technical teams and external AI suppliers
• Gather user feedback and use product data to identify opportunities for improvement
• Support testing, review AI outputs and help manage controlled feature rollouts
• Track delivery progress, risks and key product metrics
• Keep an eye on emerging AI trends and how they could improve our services
• Help ensure AI solutions are useful, responsible and focused on genuine user needs

About you

You're curious, analytical and excited by what AI can do – but equally interested in making sure technology solves the right problems.

You'll be a strong communicator who enjoys working with different people, asking questions and turning complex ideas into clear actions.

You'll ideally bring:

• Up to two years' experience in product, data analysis, software delivery, business analysis or a similar role
• An understanding of AI, large language models, data pipelines or prompt engineering
• Familiarity with Agile product delivery and sprint-based working
• Confidence working with data, metrics and user feedback
• Strong communication, organisation and collaboration skills
• A genuine interest in responsible AI, digital products and user-centred design

This is an opportunity to build your product career while working with one of the most exciting areas of technology.

You'll gain hands-on exposure to AI product development, customer experience and digital transformation, working alongside experienced colleagues and specialist technology partners to create solutions that have a genuine impact.

Ready to turn your curiosity for AI into products that improve real healthcare experiences? We'd love to hear from you.

What's in it for you

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 27 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Private medical insurance options
• Life assurance
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer-to-peer recognition
• Long service recognition, with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on our healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. IND01

About us

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office-based settings, InHealth offers the chance to grow your career in a people-focused organisation where your work supports millions of patients and helps bring high-quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that’s progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.