AI Agent Implementation Associate (Remote/Hybrid)

OpenDialog AI; Harrow; Remote; GBP 30,000 - 40,000; Full time

Benefits offered by this job

24 days paid holiday

Paid time off for volunteering

Wellness budget

Private healthcare insurance

Pension Scheme with NEST

Company share options

Job summary

A leading AI technology company is seeking a motivated graduate or early-career professional for an AI Agent training role. In this remote position, you will collaborate with various teams to deploy AI Agents, construct datasets, and monitor performance. Ideal candidates will have foundational knowledge of large language models and a problem-solving attitude. Benefits include a wellness budget, paid holidays, private healthcare, and a pension scheme. Join us to gain hands-on experience and mentorship in the dynamic field of AI.

Qualifications

• Strong interest in AI and hands-on experience.
• Ability to deploy AI Agents into workflows.
• Experience analyzing data and user interactions.

Responsibilities

• Deploy pre-templated AI Agents into customer workflows.
• Collaborate with teams to understand customer needs.
• Help construct and organise datasets and conversation flows.

Skills

Analytical thinking

Foundational LLM knowledge

Curiosity about prompt engineering

Basic understanding of conversation design or UX principles

Problem-solving attitude

1-3 years of experience in relevant fields

Education

Relevant coursework/projects in AI, data science, computer science, linguistics

Job description

About the Role

Are you curious about the future of AI and eager to get hands‑on experience training and implementing AI systems? We’re looking for a motivated graduate or early‑career professional to join our AI Agent training team.

You will work remotely within the UK and/or from our office in London at times.

What You’ll Do

• Deploy pre-templated AI Agents into customer workflows, learning UX and AI best practices from our team.
• Collaborate with customer success, product, and conversation design teams to understand customer needs.
• Help construct and organise datasets, conversation flows, and knowledge services alongside customers.
• Support the setup and configuration of language and knowledge services.
• Learn to validate AI implementations against our SAFER benchmark standards.
• Monitor AI Agent performance through automated testing, conversation analysis, and AI evaluations.
• Identify improvement opportunities based on real user conversations, customer feedback, and performance metrics.
• Contribute insights from live projects to help optimise our AI Agent templates.

Skills & Experience

• Analytical thinking: You enjoy working with data, spotting patterns, and organising information in structured ways.
• Foundational LLM knowledge: Familiarity with how large language models work (coursework, side projects, or self-study counts!)
• Curiosity about prompt engineering: Some exposure to crafting prompts or experimenting with AI tools like ChatGPT, Claude, or similar.
• Basic understanding of conversation design or UX principles (or eagerness to learn).
• Problem‑solving attitude: You’re excited to tackle new AI challenges and learn from setbacks.
• 1-3 years of experience OR recent graduate with relevant coursework/projects in AI, data science, computer science, linguistics, or related fields.

Nice to Have

• Experience with RAG (Retrieval-Augmented Generation) systems.
• Exposure to conversation design or chatbot development.
• Python or other programming basics.
• Previous internship or project work involving LLMs.

What You’ll Gain

• Direct mentorship from experienced AI practitioners.
• Hands‑on experience with cutting‑edge LLM technology.
• Opportunity to shape how AI systems interact with real users.
• Career growth path in the rapidly expanding field of AI training.

Benefits

• 24 days paid holiday per year plus local bank holidays.
• Paid time off for volunteering or charity work (up to 3 days).
• Per year wellness budget.
• Private healthcare insurance (UK-based only).
• Pension Scheme with NEST (UK-based only).
• Company share options.

What to Expect

Friendly Team, Interesting Work!

• Work with a startup team to define a whole new era - the way we work is going to be heavily impacted by these technologies. We are building the tools for how work will be done in the future.
• Work with a team that values you and your time - we’re an experienced team working to grow a sustainable business.
• Work remotely - work from home and/or our offices in London.