Agricultural Service Technician – Fyfield

Ernest Doe & Sons Limited; Fyfield; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

32 days annual leave including bank holidays

Company vehicle

Pension scheme

Employee referral bonus

Life assurance cover

Staff discount in country stores

Job summary

Ernest Doe & Sons Limited is seeking an After Sales Support professional in Fyfield. The role involves diagnosing faults, repairing agricultural machinery, and providing excellent customer service.

This permanent, full-time position offers a competitive hourly pay and benefits such as company vehicle and annual leave. Applicants must adhere to health and safety practices and have the ability to work both independently and within a team.

Qualifications

• Proven experience in the Agricultural industry is advantageous.
• Ability to repair and maintain agricultural or horticultural equipment.
• Self-motivated with excellent customer service skills.

Responsibilities

• Diagnose faults using the latest software and repairs.
• Liaise with customers and suppliers as needed.
• Lift heavy machinery and apply common sense.

Skills

Customer service skills

Ability to diagnose faults

Experience in Agricultural industry

Ability to work alone and in a team

Health and safety adherence

Tools

Repair tools for agricultural machinery

Job description

Responsibilities and Qualifications

• Proven experience within the Agricultural industry would be advantageous.
• Ability to diagnose faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal jobs.
• Ability to repair and maintain equipment for customers associated with Agricultural or Horticultural machinery and equipment.
• Lifting heavy machinery, applying common sense to items that require the assistance of special tools.
• Liaise with customers and suppliers as required.
• Has the ability to work alone using your own initiative and as part of a team.
• Ability to adhere to health and safety practice and procedures at all times.
• Maintain a good general level of health and fitness.
• Self‑motivated.
• Excellent customer service skills as this is a customer‑facing role.

Job Details

Job Category: After Sales Support

Job Type: Permanent, Full Time

Job Location: Fyfield

Reference Number: WS2318

Additional Information

• Start Date: Immediate, but subject to candidates’ notice period.
• Hours: 39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1‑hr unpaid lunch). Overtime paid at time and a half on completion of 39 hours.
• Pay: Competitive, depending on experience (hourly paid) plus company vehicle.
• Benefits: 32 days annual leave including bank holidays, Company Vehicle, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary).

This position is subject to UK work eligibility.