AGRICULTURAL SERVICE TECHNICIAN

Ernest Doe & Sons Ltd; Colchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in agricultural equipment is seeking a skilled technician for repairs and maintenance in Colchester. The role requires excellent customer service skills and the ability to work both independently and as part of a team. Competitive hourly pay, benefits, and a focus on health and safety are integral to this position.

Benefits

32 days holiday including bank holidays

Company van

Workplace pension

Life assurance (2 x salary)

Staff discount

Company sick pay scheme

Flu jabs

Employee referral scheme

Qualifications

• Experience in agricultural machinery repair preferred.
• Proven ability to diagnose and repair faults.
• Competent in computer usage.

Responsibilities

• Repair and maintain agricultural and horticultural equipment.
• Complete job cards and liaise with customers.
• Adhere to health and safety practices.

Skills

Fault diagnosis

Repair and maintenance

Customer service

Self-motivated

Teamwork

General health and fitness

Job description

Reporting directly to the Agriculture & Crane Service Manager, your role will be to repair and maintain equipment sold by the Company’s sales departments within its designated area.

Essential Skills/Experience

• Proven experience within the industry would be advantageous.
• Proven experience within the Agricultural industry would be advantageous.
• Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable.
• Ability to repair and maintain equipment for customers associated with Agricultural or Horticultural machinery and equipment.
• Complete in full the job cards relating to work undertaken including machine detail, time and mileage and any accompanying documentation.
• Liaise with customers and suppliers as required.
• Ability to work alone using your own initiative and as part of a team.
• Adhere to health and safety practices and procedures at all times.
• Maintain a good general level of health and fitness.
• Self-motivated.
• Good general appearance.
• Competent in the use of computers.
• Excellent customer service skills as this is a customer-facing role.
• Full clean driver’s license.

Additional Information

• Start Date: Immediate, but subject to candidates' notice period.
• Hours: 39 hrs per week - 8 am to 5 pm, Monday to Thursday, 8 am to 4 pm Friday (1-hr unpaid lunch). Overtime paid at time and a half on completion of 39 hrs Monday to Friday.
• Salary: Competitive, depending on experience (hourly paid).
• Benefits: 32 days holiday (including bank holidays), company van, workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme.