Agricultural Machinery Customer Support Representative

MorePeople; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading agricultural machinery firm in the UK is seeking a Customer Support Representative. This role involves building relationships with customers, providing aftersales support, and promoting products. The ideal candidate will have experience in agriculture, excellent communication skills, and a UK driving license. Benefits include a competitive salary, company vehicle, and various perks.

Benefits

Competitive salary + bonus scheme

Company vehicle & mobile

24 days holiday + bank holidays

Pension & life assurance

Health cash plan

Cycle to work scheme

Qualifications

• Experience in farm management, agronomy, or agricultural engineering.
• Comfortable with Word and Excel.
• UK driving license with trailer towing.

Responsibilities

• Build strong relationships with customers.
• Provide aftersales support and machine training.
• Promote products and services for efficiency.

Skills

Communication skills

Organisational skills

Agricultural machinery knowledge

Job description

Overview

The Company We are working with a family owned business in the agricultural machinery sector, known for innovation, service excellence, and long term customer support. They invest in their people with training and career development, and are proud of their strong team culture.

What You Will Be Doing

I am looking for a Customer Support Representative to join the Shropshire depot, covering the West Midlands and South West. You will:

• Build strong relationships and act as a trusted advisor to customers.
• Provide aftersales support including machine set up, optimisation, and operator training.
• Promote products, services, and digital solutions to help customers improve efficiency.
• Work closely with Parts, Service, and Sales teams to deliver customer focused solutions.

What You Need

• Experience in farm management, agronomy, or agricultural engineering (potato industry knowledge a bonus).
• Excellent communication and organisational skills.
• Comfortable with Word, Excel, and agricultural machinery.
• UK driving licence (with trailer towing).
• Willingness to work flexibly and occasionally carry out light lifting.

What is in it for You

• Competitive salary + bonus scheme.
• Company vehicle & mobile.
• 24 days holiday + bank holidays + your birthday off.
• Pension & life assurance.
• Health cash plan & financial wellbeing programme.
• Cycle to work scheme, sick pay, team events, and more.

How to Apply

If you are passionate about customer service, enjoy working in agriculture, and are looking for the next step in your career, I want to hear from you. Get in touch on the below details and we can have a conversation.

Rachel Richardson - 01780 480530 / 07701 387732
[e-mail]
Or connect with me on LinkedIn

No need for a polished CV, just send over what you have and we can take it from there.