Hales Group are happy to be working with their client based on the outskirts of a popular Suffolk village, to assist them in finding a Service Engineer to join them in the production of farm machinery. The ideal candidate will have working knowledge of agricultural machinery; however, training will be given. You must have experience within a production environment, some welding experience, and good communication!
Job Purpose
- To produce trailers and machinery to the technical drawings
- To carry out warranty repairs to trailers both in the factory and on the farms
- To assist with trailer and spreader demonstrations to clients when required
- To follow Standard Operating Procedures and Health & Safety Guidelines
Main Duties and Responsibilities
- Carry out repairs as instructed by the Designer on all products including welding, repairs to suspension, axles, rams, brakes, load cells etc.
- To liaise with the Owner or Farm Manager when out on warranty repairs
- Report back to the Designer on probable cause of failure and the repair carried out
- Running machinery and testing the functionality of products
- Using overhead cranes to move materials around production/yard
- Some overnight stays may be required at times when delivering and installing machinery
- Maintain the Company’s service van in good working and presentable condition
- Ensure the service van is kept stocked ready to go out on a job
Other Duties
- To undertake other production work as requested by the lead hand
- Ability to work independently and to know when to seek help from the lead hand to solve problems
- To work accurately and efficiently with minimal waste
- To maintain the quality of build of our products to meet our customer’s expectations
- To undertake training in the use of equipment to enable you to enhance in your role
- To work as part of a team and understand your role within the team
Person Specification
- Knowledge of working with farm machinery & trailers - Desirable, but training will be offered
- Experience of driving tractors - Desirable
- Experience of MIG Welding operations and knowledge of Hydraulics and Trailer Electrical Wiring - Desirable as training will be offered
- Knowledge and experience of using overhead cranes would be an advantage; however, training can be given for this
- Ability to follow SOP (Standard Operating Procedures)
- Ability to communicate with our customers and provide good customer service; proficiency in speaking and understanding English is essential for reporting
- High levels of flexibility and a can-do attitude with the ability to muck in where required
- Willingness to travel to carry out warranty repairs (currently averaging at 1 day/month)
Company Benefits
- Christmas shutdown
- Company Pension
- 20 days annual leave plus 8 bank holidays with the opportunity to build up to 25 days holiday after 5 years of service for the company
- Bonus Scheme as well as the opportunity for overtime when out on a Service Job
- Also a company van for service jobs
For more information on the Service Engineer role and the company, please apply.