Agile Project Manager Lead

DXC Technology; United Kingdom; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Delivery Manager to lead agile product delivery teams. This role involves managing client relationships, ensuring quality, and tracking progress against delivery plans. The successful candidate will foster a collaborative environment, identify risks, and communicate effectively with stakeholders. Join a dynamic team where your contributions will directly impact project success and client satisfaction. If you are passionate about agile methodologies and delivering high-quality results, this is the perfect opportunity for you.

Qualifications

• Experience in managing agile delivery teams and client relationships.
• Strong understanding of delivery approaches like Scrum and Kanban.

Responsibilities

• Ensure client satisfaction and manage delivery scope effectively.
• Track progress, manage risks, and foster team collaboration.

Skills

Agile Methodologies

Stakeholder Management

Risk Management

Communication Skills

Team Collaboration

Education

Bachelor's Degree in IT or related field

Tools

DevOps Tools

Job description

Be the client’s DXC point of contact for the delivery of the Product. (Note that the client will probably have different DXC contacts for commercials and any wider engagement which must be understood by the delivery lead).

Represent the Product delivery team as a whole and the DXC resources within that specifically.

Agree the delivery approach to be taken and ensure the roles and responsibilities within that approach are understood (e.g., Scrum, Kanban, W-agile, etc.).

Responsible for client satisfaction of both the end Product and its delivery.

Delight the customer; identify growth opportunities.

Maintain focus on Delivery.

Scope

Understand the terms of engagement (whether that’s a commercial vehicle, an internal work order, etc.).

Agree the current scope with the client (e.g., a Prioritized Product Backlog).

Address any differences between the terms of engagement and current scope promptly and appropriately as they occur. Ensure a common understanding is clearly communicated.

Manage scope changes appropriately, in conjunction with the client and internal stakeholders, considering delivery deadlines, budgets, quality, and resources.

Understand the engagement budget in terms of man-days or cost profile.

Track actual days/cost against the profile and address any expected variance promptly.

Update profile forecasts as a result of plan or resource changes and manage any expected variance appropriately.

Check DXC team members’ time bookings.

Stakeholders

Identify internal and external stakeholders and ensure a common understanding of roles and responsibilities across the engagement.

Identify when and how to appropriately engage with each stakeholder (e.g., regular or ad hoc meetings and written communications).

Resources

Identify the resources needed to deliver the Product in conjunction with DevOps capability manager and Portfolio Lead.

Highlight any resource constraints or risks promptly as they are identified.

Discuss any training needs, performance, or people care matters with the DevOps capability manager / Portfolio Lead.

Quality

In conjunction with the client and team, agree on how quality will be measured and approved for the engagement (e.g., Coding Standards, Automated Testing, Definition of Done, Product Reviews & Feedback).

Ensure the Product is delivered against the agreed quality measures.

Planning & Delivery

Create and manage an agile delivery plan that supports progress tracking and reporting relevant to the agreed delivery approach.

Track and report progress against the plan.

Identify blockers and execute remedial actions when required.

Risks & Issues

Identify and record delivery risks and issues with the delivery team.

Manage risks and issues appropriately and ensure actions are completed in a timely manner.

Escalate risks and issues when necessary.

Communicate risks and issues clearly to client, team, and relevant stakeholders using an agreed process with your Tribe Lead.

Ensure any new risks or issues as a result of decisions taken are fully understood, agreed, and communicated.

Communication

Agree on the schedule of meetings and reports with the client, team, and stakeholders, appropriate to the delivery approach.

Manage meetings and reports as per the schedule.

Stop or change meetings and reports that do not provide value.

Attend Tribe Governance meetings and Scrum of Scrums.

Prepare and produce governance reports.

Team

Foster a collaborative, open, and trusted working environment for the team.

Ensure all team members’ viewpoints are heard and valued.

Support the team by resolving issues, facilitating disagreements, and escalating problems when necessary.

Protect the team from external distractions.

Participate actively in the Delivery Manager community, sharing skills and knowledge, and bringing in best practices.

Contribute to the overall success of your Portfolio by understanding wider tribe goals and the Apps Service Line objectives.

About the company

DXC Technology is an American multinational information technology services and consulting company headquartered in Ashburn, Virginia.