Agency Operator

CLARKSON PLC; Liverpool; On-site; GBP 25,000 - 32,000; Full time

Job summary

Clarksons is seeking a Ships Agent based in Liverpool to perform ship’s agency operations within a port environment. The role involves direct communication with customers, vessels and port authorities and assisting with cargo and vessel documentation.

You may be required to work outside normal hours on a rota and provide cover for other UK-based offices as needed, with additional ad hoc duties to support business needs.

Qualifications

• Ship's agency and port operations experience preferred but not mandatory.
• Ability to communicate with a wide range of stakeholders.
• Proficient with MS Word and Excel.
• Current, clean UK driving licence.
• Willingness to undertake regular out-of-hours attendances.
• Able to operate across UK offices as required.

Responsibilities

• Carrying out ship’s agency operations duties.
• Communicating with customers, vessels and port authorities and assisting in cargo/vessel documentation.
• Where needed, undertake work out of usual office hours on a rota basis and provide cover for other UK offices.
• To fulfil any additional / ad hoc duties as required to meet the needs of the business.
• Additional / ad hoc duties as required to meet the needs of the business.

Skills

Drive

Relationship building

Collaboration

Resilience

Problem solving

Integrity

Job description

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Established ships agents with a reputation for excellence, our specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.

We are seeking a Ships Agent to be based in our Liverpool location, carrying out ship’s agency operations within a port environment.

What you’ll be doing

• Carrying out ship’s agency operations duties.
• Communicating with customers, vessels and port authorities and assisting in the preparation of cargo and vessel documentation.
• Where needed, undertake work out of usual office hours on a rota basis. The role will also provide cover for other UK based offices as required.
• To fulfil any additional / ad hoc duties as required to meet the needs of the business.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building , with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration , able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• Current, clean, UK valid driving licence
• Ships agency and/or port operations experience preferable but not mandatory.
• Some experience or exposure within a shipping capacity would be helpful.
• Confident, self-starter with the ability to communicate well with a wide range of individuals.
• Ability to produce and maintain accurate paperwork.
• Confident in the use of Microsoft Office Word and Excel
• Ability to undertake regular out of hours attendances.