Agency Manager

CLARKSON PLC; Immingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the maritime services sector is seeking an Office Manager to oversee daily operations and ensure efficiency. The ideal candidate will be self-driven, organized, and capable of managing multiple tasks while collaborating with diverse teams. This role offers an opportunity to significantly impact office performance and drive positive change.

Qualifications

• Proven ability to manage office operations and budgets.
• Experience developing and implementing office procedures.
• Local knowledge of Ports & Infrastructure is advantageous.

Responsibilities

• Oversee daily office operations and administrative tasks.
• Manage office budget and develop office guidelines.
• Identify process improvements and implement new systems.

Skills

Self-motivation

Interpersonal skills

Collaboration

Problem-solving

Organizational skills

Education

Experience in Office Management

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Established ships agents with a reputation for excellence, our specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.

You will be responsible for overseeing daily office operations and will support and lead on a number of administrative, organisational and employee engagement tasks for the office to help deliver operational performance.

The ideal person in this role will be self-driven, organised, resourceful and efficient, and will have the intuition to react with appropriate urgency to emerging situations and be able to complete multiple high-priority tasks efficiently and effectively.

What you’ll be doing

• Act as a resource and connection point for the office and oversee and support office operations to ensure the office is operating smoothly and effectively.
• Develop and roll-out agreed office guidelines and procedures and ensure these are adhered to.
• Play a key role in office layout planning and layout/moves, including desk assignment.
• Work with IT to ensure all office systems are fit for purpose & meet operational requirements.
• Manage office budget and expenses.
• Develop and maintain good relationships with Suppliers.
• Identify process and office management improvements; implement new systems and solutions.
• Identify Commercial Opportunities and Developments at a local level.
• Develop and maintain relationships with local Port Authorities operational & commercial staff.
• Supporting with client visits.
• Help to onboard new joiners to the office and arrange training of staff where required.
• Work closely with senior management and other offices and ensure relevant information is cascaded to appropriate teams as required.
• Support Senior Management team with ad-hoc tasks as required.
• Support other CPS offices with staff cover requirements.
• Ensure accurate and timely production of DA’s.
• Demonstrate an understanding of company Credit Control requirements.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building , with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration , able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• Strong communication skills, both written and verbal, able to liaise with people at all levels
• Good problem-solving skills, and able to use initiative
• Self-motivated, able to work autonomously and exercise good judgment
• Methodical in approach and highly organised, able to multi-task and prioritise to meet varying demands
• Professional, with a flexible and positive attitude
• Experience of working in an Office Management environment
• Good understanding of Health and Safety and Facilities Management processes and procedures in an office environment
• Experience in developing and implementing new processes and procedures
• Experience in overseeing budget
• Good local knowledge of Ports & Infrastructure.