Agency Framework Manager (Marketing and Communications)

CHM; United Kingdom; Hybrid; GBP 39,000 - 42,000; Full time

Job summary

A leading conservation charity in England is seeking an Agency Framework Manager to design and oversee their procurement framework for agencies and consultants. This role involves collaborating with internal stakeholders and ensuring effective communication and budgets across various marketing and campaigning activities. The ideal candidate will possess strong supplier management skills, excellent communication abilities, and experience within a complex organizational structure. This is a full-time permanent position with competitive salary and benefits including pension and annual leave.

Benefits

Pension Scheme

Life Assurance Scheme

26 days' Annual Leave

Qualifications

• Experience managing suppliers and procurement processes.
• Strong communication skills for engaging with stakeholders.
• Ability to manage costs and budgets effectively.

Responsibilities

• Design and implement an agency framework for communications and marketing.
• Support internal teams in engaging agencies and creating effective briefs.
• Manage supplier relationships and ensure value for money.

Skills

Supplier management

Negotiation

Interpersonal skills

Verbal communication

Written communication

Job description

Agency Framework Manager (Marketing and Communications)
Reference:JUL20254891
Location:Flexible in England
Contract:Permanent
Hours:Full-Time, 37.5 hours per week
Salary:£39,205.00 - £41,856.00 Per Annum
Benefits:Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

This employer's mission is a big one. This conservation and environmental charity has an ambitious strategy to tackle the nature and climate crisis. They cannot deliver the impact they need with their internal resources alone and require smart, effective use of trusted suppliers to deliver their communications, marketing, fundraising and campaigning activities. As the Agency Framework Manager, you will be responsible for designing, implementing and managing this charity's first procurement framework for agencies, consultants and freelancers, with a remit to maximise value for money, minimise internal transaction costs and deliver maximum impact for this charity.

Reporting into the Head of Planning & Delivery, you will also have a dotted line into one of the Senior Programme Managers. You will collaborate with Procurement colleagues, as well as key stakeholders across the both HQ and Country teams, to initially focus on the setting up and establishment of the Agency Framework.

You will then transition into the management and implementation of the Framework, acting as support and consultant to the organisation to ensure that this organisation's ways of working with external partners are appropriate and robust.

This is an important role which needs to embed itself across the organisation and be recognised as the main contact for all marketing and communications agency use. They are looking for someone who is skilled at navigating internal cultures, comfortable making decisions and having sometimes difficult conversations with both internal and external parties, and able to communicate effectively at all levels.

Key activities will include:

• Design, implement and manage an agency framework for all comms, marketing, fundraising, and campaigning agency spend in line with central procurement processes and policies.
• Work collaboratively with the Procurement team on the tendering process for the creation of the agency framework, working with subject matter experts to ensure this charityhasthe right suppliers to meet the needs of the organisation.
• Develop user friendly templates and documentation to make the process of engaging an agency as clear and simple as possible.
• Provide support and guidance for internal teams with the creation of effective briefs, making sure the information this organisation re providing to agencies is appropriate.
• Provide support and guidance for internal teams during the ‘call off’ process for individual pieces of work, helping to navigate conversations and identify solutions/next steps.
• Provide ongoing supplier management, conducting regular reviews with suppliers and internal teams. Putting in place relevant recommendations to ensure all parties are getting maximum benefit.
• Act as the main point of escalation for agencies and internal key stakeholders, working quickly to resolve any issues and find solutions.
• Have oversight of agency spend across the organisation. Ensure agreed spend has gone through the appropriate prioritisation frameworks, that budgets are appropriate and that this charityisgetting best value for money.
• Provide reports and analysis to senior leaders on the efficacy ofexternal agency relationships and their contribution towards strategy.

Essential skills, knowledge and experience:

• Demonstrable understanding and experience of supplier management and procurement best practice.
• Demonstrable experience of working with third parties to deliver impactful and cost-effective communications, marketing and campaigning activity.
• Understanding of content, design and creative delivery processes and skill sets.
• Understanding of multiple disciplines within a large charity or complex organisation, for example Brand, Fundraising, Campaigning etc
• Excellent interpersonal skills - building strong relationships with internal and external stakeholders.
• Ability to negotiate and influence to secure positive outcomes for this organisation. Confident in being able to challenge where necessary and ensure this charityisgetting best value for money.
• Strong written and verbal communication to be able to communicate requirements, expectations and changes in an efficient and effective manner.
• Cost and budget management.

Desirable skills, knowledge and experience:

• An understanding of Project Management frameworks and processes

Closing date: 23:59, Friday, 22nd August 2025
This employer is looking to conduct interviews for this position from 8th September 2025.

Interested?

Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down).

This charity is committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve their vision of creating a world richer in nature, they need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, they are particularly interested in receiving your application.

This charity is an equal opportunities employer. This role iscovered bythe Rehabilitation of Offenders Act 1974.

This employer is a licenced sponsor - however this role isnoteligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.