Agency Account Manager

JR United Kingdom; Manchester; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Account Manager to lead dynamic project teams in delivering exceptional medical communication services. This role emphasizes financial and project management, requiring a strategic thinker with a strong background in medical communications. You will be responsible for fostering teamwork, managing client relationships, and ensuring project success. Join a collaborative environment where your contributions will be valued, and enjoy a range of benefits including generous holiday allowances and enhanced leave options. This is a fantastic opportunity to grow your career while making a meaningful impact in the pharmaceutical sector.

Benefits

25 days holiday + bank holidays

Enhanced sick leave

Enhanced maternity, paternity & adoption leave

Life Insurance and Critical Illness cover

Private Medical (Vitality for UK based colleagues)

Health cash plan or wellbeing allowance

International Employee Assistance Program

Bonus Day off for community service

Birthday charity donation

Qualifications

• 3+ years of experience in medical communications.
• Strong understanding of product lifecycle and med comms deliverables.

Responsibilities

• Lead and motivate internal project teams to deliver medical communication projects.
• Manage client relationships and ensure project satisfaction.
• Drive projects through to completion while meeting account KPIs.

Skills

Med Comms experience

Project management skills

Attention to detail

Strategic thinking

Team collaboration

Job description

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Location: Manchester or Macclesfield, Hybrid

About Us

Established in 2005, Bioscript Group is formed from multiple, specialist businesses to support our global pharmaceutical clients; we draw on their multidisciplinary expertise to help navigate critical decisions at key points in the product lifecycle.

Our scientific and strategic expertise help our clients make better decisions. We provide medical communication services, market access consulting and regulatory writing support with deep domain expertise to effectively navigate complex disease areas.

The Opportunity

We are currently looking for an Account Manager to lead and motivate our internal project teams to deliver projects across the full range of medical communications services with an emphasis on financial and project management.

Key Responsibilities

1. Lead and motivate the team and provide regular feedback on performance both directly and to line managers
2. Facilitate effective teamwork to deliver projects on time, to budget and to client satisfaction
3. Take responsibility for team performance and client relationships, including account team resourcing requirements
4. Provide professional, high-quality commercial perspective to allocated accounts
5. Interpret and challenge client briefs and brief the internal teams accordingly
6. Prepare for, attend and actively participate in client meetings, including on-site support according to the needs of the account
7. Contribute to the development and review of account plans and forecasts
8. Liaise with internal teams to produce accurate project specifications and budget estimates
9. Drive projects through to completion, including reconciliation invoicing, and the monitoring of aged debt in a timely manner
10. Understand and meet account KPIs, highlighting any concerns/issues to senior client services colleagues in a timely manner
11. Be confident in communicating across the organisation, including up managing to the Med Comms Leadership Team and mentoring Account Executives and Account Coordinators
12. Identify opportunities for growth, identify potential limitations and propose appropriate course of action

About You

1. 3 years Med Comms experience
2. Strong understanding of the industry including product lifecycle, the range of med comms deliverables and some therapy area expertise
3. Excellent project management skills
4. Meticulous attention to detail
5. A proactive approach to learning and staying informed about industry trends
6. Enthusiasm for working in a collaborative and dynamic environment
7. Strategic thinker
8. Ability to work autonomously, proactively and collaboratively
9. A team player

Our people are at the heart of our business

We are focused not just on delivering the exceptional for our clients, but for our teams too. Understanding everyone is different and we believe in treating everyone as an individual with opportunities to develop your skills and career around our disciplines.

Our benefits include:

1. Salary which aligns with your experience and skillset
2. 25 days holiday + bank holidays + winter shutdown + holiday purchase scheme
3. Enhanced sick and compassionate leave
4. Enhanced maternity, paternity & adoption leave
5. Birthday charity donation to a charity of your choice
6. Bonus Day off to be spent giving back to the community
7. Life Insurance and Critical Illness cover
8. Private Medical (Vitality for UK based colleagues)
9. Health cash plan or wellbeing allowance
10. International Employee Assistance Program