Aged Care Admin & Front Desk Champion

Estia Health; Southampton; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Blue Light Card retail savings

Discounted car hire

Employee Assistance Program

Free Wellbeing App

Novated leasing for vehicles

Workplace banking support

ACN discounts for nurses

Discounted health insurance with nib

Discounted JB HiFi

Job summary

Estia Health in Australia seeks a friendly receptionist/administrative professional to keep the home running smoothly. You will manage front desk duties, answer calls and emails, and assist with day-to-day tasks under the guidance of the office and care managers.

We value strong communication, initiative, and attention to detail, with a background in reception or administration. Applicants with a proactive approach fit well in our fast-paced environment.

Qualifications

• Experience in a reception/administration position (highly regarded).
• Strong interpersonal and communication skills, both verbal and written.
• A proactive attitude and ability to work in a fast-paced environment.
• Solid computer and data skills.

Responsibilities

• Friendly customer service to everyone – in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Be a leader to staff, helping them to grow.
• Welcoming visitors, volunteers, contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork – record keeping, filing etc.
• Showing off our home to future residents and their families.
• Supporting the office manager and residential aged care manager in their daily tasks.

Skills

Customer service

Front desk management

Team leadership

Interpersonal communication

Problem solving

Attention to detail

Computer literacy

Tools

MS Office

Email management

Basic CRM

Job description

Estia Health in Australia seeks a friendly receptionist/administrative professional to keep the home running smoothly. You will manage front desk duties, answer calls and emails, and assist with day-to-day tasks under the guidance of the office and care managers.

We value strong communication, initiative, and attention to detail, with a background in reception or administration. Applicants with a proactive approach fit well in our fast-paced environment.