Aftersales Support Manager (Industrial Robotics / Factory Automation)

Pertemps; Birmingham; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading automation solutions provider in Birmingham is seeking an experienced Business Development Manager to support after-sales products and services. You will work closely with clients to ensure optimal support and identify new business opportunities in the robotics sector. Ideal candidates will have a background in industrial automation sales, technical solutions, and account management. The role offers a competitive salary, remote working flexibility, and excellent commission structures.

Benefits

Car allowance

BUPA healthcare

Performance-related bonus

Pension scheme

Qualifications

• Proven track record in selling industrial automation products.
• Demonstrated success in managing client accounts in the manufacturing sector.
• Ability to translate customer technical requirements into solutions.

Responsibilities

• Work with Account Managers to seek sales and growth opportunities.
• Identify end-user customers for robotic systems.
• Generate quotations and proposals that meet client requirements.

Skills

Technical solutions sales

Account management

Commercial acumen

Project management

Education

HNC/Degree in Engineering

Job description

Technical Network has been retained by a market-leading intelligent automation and industrial robotics manufacturer, seeking a Business Development Manager to represent the company's after-sales products and services, providing best-in-class support to customers.

Aftersales Support Manager (Robotics / Factory Automation)

Salary: £50,000–60,000 + car + BUPA + excellent commission

Duties:

1. Work in coordination with Account Managers to proactively seek out sales and growth opportunities, supporting existing clients to ensure optimal customer experience based on robot uptime, efficiency, and optimization.
2. Identify end-user manufacturing customers to offer innovative robotic and factory automation systems, products, and services.
3. Identify business opportunities for new robot sales, upgrades, spare parts, service contracts, training, or consultancy services.
4. Visit customers to maintain and develop existing accounts and expand the robot and automation business.
5. Translate customer technical requirements into solutions.
6. Generate quotations and technical proposals that meet client requirements.
7. Visit customers post-delivery and commissioning to ensure successful sign-off.

Requirements:

The role requires a driven individual with a willingness to understand the technical aspects of factory automation and industrial robotic solutions. Candidates should have a proven track record in selling industrial automation products (such as controllers, sensors, actuators), industrial robots, autonomous mobile robots (AMR), automated guided vehicles (AGV), or similar products into the manufacturing sector.

1. Demonstrated success in technical solutions sales, winning new business, and growing existing client accounts within industrial automation/robotics/sensors.
2. Experience in managing projects, preferably in machinery or robotics with downstream automation of production processes.
3. Commercial acumen related to project costs, contracts, margins, and sales pricing.
4. Qualifications at HNC/Degree level in an engineering discipline.
5. A positive attitude with a desire to take ownership of territory and grow market share.

The Opportunity:

This role offers the flexibility to work from home with a high degree of autonomy to manage your own diary. Travel throughout the UK to meet clients and visit the Head Office as required. It is an excellent opportunity for an experienced Technical Sales Engineer, Sales Manager, Business Development Manager, or Account Manager to join an established business with a strong sales plan. Supported by a major international engineering and manufacturing group, you will play a key role in the company's growth and expansion. The package includes a competitive salary, generous pension, performance-related bonus, and additional fringe benefits.

Apply online or contact Robert Wigley for a confidential discussion at technical-network.co.uk.

Technical Network Recruitment specializes in search and selection for mid to senior-level appointments across the engineering and manufacturing sectors, including automotive, aerospace, defense, advanced materials, capital equipment, and automation.