Aftersales Specialist

Gordon Murray Group; Bagshot; On-site; GBP 35,000 - 45,000; Full time

Job summary

A luxury automotive brand in Windlesham is seeking an Aftersales Specialist to manage spare part inventories and forecast demand. The role requires strong communication skills and experience in the automotive industry. Applicants should have a degree or equivalent experience. Competitive salary and benefits package offered, including private medical scheme and enhanced pension plan.

Benefits

Competitive Base Salary

Private Medical Scheme

Life Assurance

Holiday Loyalty Bonus Scheme

Enhanced Personal Pension Plan

Enhanced Maternity & Paternity Pay

Cycle to Work Scheme

Salary Sacrifice Car Lease Scheme

Parking Onsite

Qualifications

• Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
• Strong planning and good follow-up skills with meticulous attention to detail.
• Good team working habits.

Responsibilities

• Efficiently manage spare part inventories and fulfill customer orders.
• Forecast spare part demand and manage stock levels.
• Support the development and sale of vehicle options and accessories.

Skills

Previous experience in Automotive industry

Computer literate – Microsoft Office suite

Experience working with Bill of Material (BoM) structures

Knowledge of Project Lifecycle Management (PLM) systems

Clear and effective communication skills

Education

Educated to degree level or equivalent

Tools

Enterprise Resource Planning (ERP) systems

Job description

Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver centric connection.

We currently have an exciting opportunity for an Aftersales Specialist to join our team based in Windlesham, Surrey. The Aftersales Specialist is instrumental in supporting the global spare parts programme to provide a standout service environment.

Department Aftersales & Service Engineering Employment Type Permanent Location Windlesham Workplace type Onsite Reporting To Sunny Bucktowar

Key Responsibilities

• Efficiently manage spare part inventories – fulfilling customer orders and internal orders.
• Forecast spare part demand and manage stock levels.
• Define and manage Spare Part pricing (in-conjunction with Finance and the leadership team)
• Perform competitor and market benchmarking activities where applicable.
• Manage global stock, supporting service network as required.
• Support the development and sale of vehicle options and accessories.
• Provide clear reporting against all deliverables.
• Be instrumental in delivering initiatives to improve productivity and efficiency within the department.
• Support the creation of timing plans and business cases for Aftersales related projects and ensure these are delivered within agreed timelines.
• Liaise and work closely with internal and external stakeholders and business units ensuring cross functionality.
• Coordinate and optimize warehousing operations, including packing, picking, and shipping, to ensure efficient order fulfilment and timely deliveries
  
  

Skills, Knowledge and Expertise

• Educated to degree level or equivalent is desirable, relevant and proven experience will be considered in lieu.
• Previous experience in Automotive industry is highly desirable.
• Computer literate – Microsoft Office suite.
• Experience working with Bill of Material (BoM) structures
• Knowledge of Project Lifecycle Management (PLM) systems and Enterprise Resource Planning (ERP) systems are advantageous.
• Well presented, with professional mannerisms befitting of the Gordon Murray organisation.
• Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
• Strong planning, good follows up skills, meticulous in detail.
• Demonstrates a methodical approach, with track record for task management.
• Good team working habits.
• Flexible approach to working hours.
• Organised, persuasive, resourceful, flexible, ambitious, self-directing, passion for delivering objectives, comfortable challenging existing processes.
• Clear and effective communication skills with internal and external clients
  
  

Benefits

As well as the opportunity to work with a fantastic team, the position comes with:

• Competitive Base Salary
• Private Medical Scheme
• Life Assurance
• Holiday Loyalty Bonus Scheme
• Enhanced Personal Pension Plan
• Enhanced Maternity & Paternity Pay
• Cycle to Work Scheme
• Salary Sacrifice Car Lease Scheme
• Parking Onsite
  
  

Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

All applicants must have the Right to Work in the UK.

About Gordon Murray Group

Gordon Murray Group is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection.

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