Aftersales Manager - Gillingham Ford

Essex Ford; Gillingham; On-site; GBP 55,000 - 70,000; Full time

Job summary

Allen Motor Group recherche un Aftersales Manager pour son concessionnaire Ford à Gillingham. Ce poste permanent propose un salaire de base jusqu'à 55,000 £, OTE à 70,000 £, véhicule fourni et divers avantages. Le candidat idéal doit avoir une solide expérience en aftersales et de bonnes compétences organisationnelles dans un environnement dynamique.

Benefits

Véhicule fourni par l'entreprise

30 jours de congé, congés supplémentaires avec l'ancienneté

Remises sur les MOT, services et pièces

Assurance vie sans coût personnel

Abonnement gym à tarif réduit

Portail de réduction pour les détaillants

Jusqu'à 1,000 £ pour un programme de recommandation

Formation complète et soutien pour progresser

Qualifications

• Expérience précédente en gestion de services ou après-vente dans un concessionnaire automobile.
• Permis de conduire britannique complet nécessaire.

Responsibilities

• Assurer l'atteinte des KPI pour tous les membres du département.
• Engager l'équipe après-vente pour offrir un service client exceptionnel.
• Développer les compétences et la carrière des membres de l'équipe.

Skills

Organisation

Résolution de problèmes

Travail en équipe

Job description

Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford dealership in Gillingham. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £55,000 an OTE of £70,000, a company provided vehicle and an overachievement bonus. This position reports to the General Manager.

Why Allen Motor Group?

In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:

• Company provided vehicle
• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT’s, services and parts
• Life assurance benefit, at no cost to yourself
• Discounted gym membership
• Retailer discount portal with discounts from some of the UK’s biggest retailers
• Up to £1,000 refer a friend scheme
• Full training and support to develop and progress your career with Allen Motor Group
  
  

Previous Experience

To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:

• Able to work in a busy environment as part of a team
• Fantastic organisational skills
• Full UK driving licence
• An ability to overcome customer issues
• Knowledge of warranty procedures is advantageous
  
  

Key Duties And Responsibilities

• Ensure the achievement of KPI’s for all service department members
• Maintaining an understanding of all relevant consumer and local market influences
• Engage the aftersales team to deliver commercial result and exceptional customer service
• Drive the performance of the workshop team to maximise efficiency
• Develop the skills and career progression of current and new team members
  
  

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

If you would like to be considered for this opportunity, please do apply now

Aftersales Manager - Gillingham Ford

Gillingham, Kent, United Kingdom

ME7 1AF

£55,000 - £70,000 OTE & Company Provided Vehicle

Permanent - Full-time

Posted yesterday

Closing date: 01/08/2025

Job reference: DS1341243GilAMGF