Aftersales Manager

The Recruitment Solution; Lancashire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive group is seeking an experienced Aftersales/Service Manager in Lancashire. The role involves leading a team, managing service department operations, and ensuring high customer satisfaction. Benefits include 33 days of annual leave, exclusive discounts, and a commitment to professional development. Ideal candidates should have proven leadership skills and a passion for customer service.

Benefits

33 days of annual leave

Exclusive retail discounts

Pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 healthcare access

Paid volunteer day

Company share purchase plan

Continuous training and development

Life assurance options

Qualifications

• Proven experience as an Aftersales/Service Manager.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Lead, manage, and motivate a team of automotive professionals.
• Drive a high-performance culture in the service department.
• Oversee resource levels and productivity.
• Ensure high levels of customer satisfaction.

Skills

Leadership

Team management

Customer satisfaction

Performance management

Job description

Aftersales/Service Managers,
We have a rare opportunity for an experienced Aftersales/Service Manager to join a successful, global automotive group. You'll broaden your experience, and with the right support from the group, you'll be able to progress as high as you can aim!

Aftersales Manager Benefits:
Enjoy 33 days of annual leave (including bank holidays) to rest and recharge.
Save money every day with exclusive retail discounts.
Drive a great deal with discounts on new and used cars, plus servicing offers.
Plan for the years ahead with the company pension scheme.
Balance home and work with industry-leading family-friendly policies designed to help you spend more time with the people that matter.
Commute for less with the cycle-to-work scheme.
Prioritise your wellbeing with dedicated support for you and your family.
24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily.
Make a difference with a paid day to volunteer in your community.
Invest in your future with the company share purchase plan.
Keep learning and growing with training and development opportunities for everyone.
Life assurance with the option to increase cover.
They are open to flexible working options.

Aftersales Managers duties include:
Lead, manage, and motivate a team of automotive professionals, ensuring the dealership is adequately resourced.
Drive a high-performance culture, ensuring performance is rewarded and underperformance is managed.
Oversee the service department, managing resource levels and productivity.
Accurately produce dealership reporting, in line with group reporting frameworks.
Support the dealership to consistently achieve high levels of customer satisfaction.

If you are a successful Aftersales/Service Manager who lives within commuting distance of Southport, please apply today!

To apply for this vacancy, you can email (url removed), call the office on (phone number removed), or message/WhatsApp Daniel Walton directly today on (phone number removed).

We have many different Motor Trade Jobs available, including Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, and more roles across the UK in major dealerships like Mercedes, Audi, BMW, VW, and others.