Aftersales Manager

The Recruitment Solution; Bury St Edmunds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading dealer group is seeking an experienced Aftersales Manager for their Suffolk-based dealership. This role offers a dynamic work environment and the opportunity to develop a skilled team while ensuring top-tier customer satisfaction and operational performance.

Benefits

Great working environment

Well-respected dealer group

Competitive benefits package

Opportunities for career progression

Qualifications

• Proven track record of delivering results in the motor trade.
• Experience leading a team in a dealership environment.

Responsibilities

• Lead and develop a team of technicians and service personnel.
• Ensure high customer satisfaction and manage performance indicators.
• Provide guidance and training to improve team performance.

Skills

Customer Service

Team Leadership

Performance Management

Job description

Aftersales/Service Managers,

Do you want to work for a privately owned, dynamic, and expanding dealer group?

Our client is currently looking to recruit an experienced Aftersales Manager for their franchised dealership based in the Suffolk area.

If you have a passion for customer service and a proven track record of delivering results and developing a team, this is a great opportunity for you. This role offers a chance to take on a new and exciting challenge and be part of a forward-thinking organization.

Why apply for this Aftersales Manager position:

• Great working environment
• Well-respected dealer group
• Competitive benefits package
• Opportunities for career progression within the group

Responsibilities:

• Act as an ambassador for the brand, demonstrating knowledge, courtesy, outgoing personality, determination, and eagerness to learn
• Lead and develop a team of skilled Technicians, Service Advisors, and Parts personnel
• Maintain high levels of customer satisfaction
• Manage productive activities through strict performance indicators and profit margins
• Monitor expenses and produce daily/weekly activity and financial reports
• Provide guidance and training to improve team performance, ensuring staff perform their roles effectively and confidently, fostering teamwork

To find out more or to apply for this vacancy, please email [e-mail] or contact Daniel Walton at the office on 0207 998 9939 or directly on 07854 966739.

We have many Motor Trade Job opportunities available, including Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motorcycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.

Additional roles include Car Sales Executive, Salesperson, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Senior Service Advisor, Service Team Manager, Service Supervisor, Automotive Technician, PDI Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Vehicle Technician, Passenger Car Technician, Car Tech, LGV Technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.

We offer numerous Motor Trade Jobs across Southeast London, Essex, and surrounding areas, working with dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan, and more.

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